Neff B4540N0EU/01 Oven

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  • October 28, 2010 at 3:27 pm #58388
    rocker
    Participant

    Customer tells me he done a self clean cycle, since then a error code E15 is showing…cant find any info on this fault !! can anyone help please.
    John

    October 28, 2010 at 5:12 pm #334414
    nomadPaul
    Participant

    Get the customer to switch the appliance off from the supply for 30 secs and then switch back on. That is sometimes enough to get the appliance running again.

    October 28, 2010 at 6:42 pm #334415
    rocker
    Participant

    Re: Neff B4540N0EU/01 Oven

    Paul, have advised customer to try this. thanks John

    October 29, 2010 at 4:43 pm #334416
    rocker
    Participant

    Re: Neff B4540N0EU/01 Oven

    Tried to reset didnt work…can anyone advise please..John

    October 29, 2010 at 7:19 pm #334417
    nomadPaul
    Participant

    Rocker , ER15 is – ‘cooker too hot . If the temp reaches above 380*C , heating elements switch off and the oven is locked. The oven will not unlock unless temp drops below 300*C again’

    This has happened because of the self clean i would guess.It may just be a ‘blip’ but It looks like you may have to enter the test programme to reset.

    Switch 3 times between Rotisserie and Pyrolysis….this is prob better done by youself than the customer though.

    October 29, 2010 at 7:33 pm #334418
    nationalhomecare
    Participant

    Re: Neff B4540N0EU/01 Oven

    Overheat rod stat mounted in top element. Other than that check the door lock has parked correctly.
    Steve

    October 31, 2010 at 10:39 am #334419
    rocker
    Participant

    Re: Neff B4540N0EU/01 Oven

    Steve, when you say check rod stat, wouldnt that auto reset, or could this have got damaged.

    October 31, 2010 at 7:57 pm #334420
    nationalhomecare
    Participant

    Re: Neff B4540N0EU/01 Oven

    What Nomadpaul says is quite correct, but added on to that is the rating on the rod stat is too low and a new version has replaced it with a higher temp under the same part number, you will need to enter service test to clear the error code but the stat must also be replaced otherwise the fault will reappear the next time the appliance is set to pyro.
    Regards
    Steve

    November 1, 2010 at 8:11 pm #334421
    rocker
    Participant

    Re: Neff B4540N0EU/01 Oven

    Thanks for advice gents, one more question Nomad Paul mentioned (Switch 3 times between Rotisserie and Pyrolysis) I am asuming I need to do this after fitting new stat. will that be final reset.!
    thanks John

    November 2, 2010 at 8:13 pm #334422
    rocker
    Participant

    Re: Neff B4540N0EU/01 Oven

    anyone please. john

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