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- This topic has 8 replies, 3 voices, and was last updated 21 years, 8 months ago by
BobHope.
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AuthorPosts
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July 27, 2004 at 7:03 am #5915
BobHope
ParticipantHi all,
Iam trying to obtain a full set of control knobs and a right hand side pan support for this appliance, contacted bompani direct but no luck as of yet, anyone no af a source for parts, second hand parts will do as the appliance is used by a relitive of mine and is located in France, nice weekend service call this one.
Cheers Bob.July 27, 2004 at 7:54 am #114589Dave_Conway
ParticipantRe: Bompani BO693XA/N Spares
When you say you contacted them direct Bob, did you phone them ?
I’ve tried the email approach with them and no-one reads them.
Phone number is 0121 5011700
Fax 0121 5503200
I think you’ll have difficulties getting spares elswhere for these to be honest.
Dave.
July 28, 2004 at 9:25 pm #114590BobHope
ParticipantRe: Bompani BO693XA/N Spares
Hello Dave,
Sorry abt the delay in the reply but been a bit busy,Dave i allready have those tel numbers thanks, but they are no longer available, any other contacts for Bompani most welcome.
Cheers Bob
July 29, 2004 at 7:45 am #114591Dave_Conway
ParticipantRe: Bompani BO693XA/N Spares
Copied from their website:
Bompani offers its customers an effective after-sales service. Anyone experiencing problems with a product or needing spare parts has only to contact us by e-mail at the addresses stated below.
The after-sales service guarantees quick technical fixes and sends documentation, the latest parts price list and spare parts worldwide within 2 weeks.After-sales Service: maurizio_cassanelli@bompani.it
Spare-parts: monica_riboli@bompaniferrara.itOr from Yell.com:
Bompani (Uk) Ltd Tel: 01902 742400
That should do it 😀
Good luck !
Dave.
July 29, 2004 at 11:41 am #114592BobHope
ParticipantRe: Bompani BO693XA/N Spares
Cheers Dave,
You beat me to it,updated records for Bompani UK Ltd:
Telephone 01902 742400
Fax 01902 756300
Contact Name Grayham Edmunds.
Thanks again Dave Parts on order.February 11, 2006 at 8:57 pm #114593iadom
ModeratorRe: Bompani BO693XA/N Spares
Is this info still current, have just been phoned by a customer with a Bompani oven, going to have a look on Monday, suspect oven element.
February 11, 2006 at 9:50 pm #114594Dave_Conway
ParticipantRe: Bompani BO693XA/N Spares
I’m pretty sure it is Jim 🙂
DAve.
February 13, 2006 at 10:16 am #114595iadom
ModeratorRe: Bompani BO693XA/N Spares
I have just been to this call, element is faulty. The customer has no documentation, other than the name Bompani on the front, there is no other identifying marks. No model name, no rating plate or any sign of it ever having one, its a built under unit and I have removed it completely but can find no ID anywhere. 😥
I have just rung that number above and it is connected to a fax machine, not easy to converse with one of them.
I’ll try and post a picture of the element, together with dimensions to see if anyone can suggest a suitable alternative.
The element has CONSONNI 2000W 230V on it.
EDIT. Dave, you may want to alter the information,01902 742400 is the Fax number
Just tried the number listed above as Fax number and the phone was answered. Sounded like a private number, but the woman who answered daid that Graham was out but would ring me back later. ❓
February 13, 2006 at 8:12 pm #114596iadom
ModeratorRe: Bompani BO693XA/N Spares
Finally sorted, they promised to ring back this morning but forgot. I rang later and finally got through, it does appear as though this guy is running this operation from home, very helpful and friendly. 🙂
Updated details for anyone who might need them in two years time 😉
Bompani (UK)
G K Edmonds.
86 Tyninghame Ave.
Tettenhall
WV6 9PW
Tel 01902 756300
Fax 01902 742400 -
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