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December 16, 2010 at 10:53 pm #59635
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Keymasterthe original fault reported was “MACHINE STOPS HALF WAY THROUGH CYCLE, 3 LIGHTS ON FROM LEFT TO RIGHT, NOT A PROBLEM WITH LOAD, HOSES AND FILTER CLEAR”
new pcb fitted, working ok, 3 days later we get a recall, door locks but machine doesnt start, fitted another pcb, still nothing so as i had them on my van, i put on a facia pcb, door interlock and out of desperation i even plugged in a motor, still nothing, if i had hair i would be pulling it out, any ideas? ❓
December 16, 2010 at 11:36 pm #338963kwatt
KeymasterRe: AWCT10l
Have you tested the heater, mains suppressor, incoming voltage, socket etc.? Are there diagnostics, test program, what were the results of that lot?
But, in Glaswegian, gonna no dae that?
Just chucking parts at it, like you seem to have done, is just playing parts bingo.
And, why is it that everyone assumes the PCB off the bat? Two calls today, new PCB fitted and the problem remains the same!
My reaction to the questions, both the same for each instance was, “tell the engineer to do their job and diagnose the problem correctly then and, no, we’re not paying for another visit or an exchange.”
I’m not saying you did this, I’m making the point while I’m off on one after the two muppets that come up with this “oh, you’ll need to exchange it as I don’t know what’s wrong” today. If they don’t know what’s wrong and can’t work it out, why do they call themselves washing machine engineers?
Harsh, I know. But if I c0ck it up I sit and work out why and what the actual problem is, not just give up and cry for an exchange because it’s not an easy one.
Apologies in advance if I offend but it’s been one of those days. :rolls:
K.
December 16, 2010 at 11:43 pm #338964garn
ParticipantRe: AWCT10l
Hi mate
the original fault reported was “MACHINE STOPS HALF WAY THROUGH CYCLE,
That Sounds As if The Customer have Tried it A Couple Of Times And Noticed It STOPS HALF WAY THROUGH CYCLE,❓ Was There Any WaterInThe Drum When You First Inspected It
Could You To Select A Different Program For Instance Rinse .Or Rinse Aid. Pump Only. Spin.
Cant Be Much Left To Check If You Changed All Those Component. Besides The Heater or Loom:rolls: No Expert Garn..
Just Piped me Past The Post k.December 16, 2010 at 11:53 pm #338965Steven
ParticipantRe: AWCT10l
Not much left to change then 😆
Have you checked Pump OC or jammed?, heater OC or earth fault? or pressure switch?
December 17, 2010 at 11:32 am #338966odom
ParticipantRe: AWCT10l
May be a long shot but have you checked live and neutral on mains supply aren’t reversed? Had one very similar to this, worked for a couple of days with faulty L/N but then PCB buggered. Got a sparky to fix the power, new PCB and away the machine went.
January 18, 2011 at 11:17 pm #338967Steven
ParticipantRe: AWCT10l
What was the out come of this job in the end?
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