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All invoices for repair work must be accompanied with the job sheet if not it will be rejected.
Also, the job sheets must be filled in correctly i.e; serial number, fault reported, work carried, spares used etc, if not it will be rejected.
Do not return job sheets for payment where no fault was found or it was customer error (these should be invoiced to the customer directly) again it will be rejected.Thank you
Tracey
Accounts Manager.
Re: Invoicing & job sheets
Hi Guys,
We are yet again receiving quite a few job sheets back without the serial number on them, the insurance company will not pay out with this information missing. Can you please make sure you put it on the job sheet if it is not already on there, so it doesn’t delay payment any longer than necessary. If you have trouble locating the serial number on any of the appliances then let us know and we can help. 😉
Thank you
T
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