Cannot order from BSH eshop as trade?

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • January 18, 2011 at 1:32 pm #60289
    Simon46
    Participant

    Used to use E-shop and log into it using e-mail address and password to get trade discount on spares. It just says now waiting for account to be released. You will get an e-mail. has the order process changed? keep getting the response you need to ring another number department from BSH.

    S.

    January 18, 2011 at 1:36 pm #341651
    Martin
    Participant

    Re: Cannot order from BSH eshop as trade?

    I would give them a bell Simon. Now I’ve just logged-in on their eShop site and it works for me, so there must be a problem with your account right now I would imagine. A phone call no doubt will sort it. 😀

    January 18, 2011 at 1:39 pm #341652
    VillageIdiot2
    Blocked

    Re: Cannot order from BSH eshop as trade?

    Could it be a website issue, maybe linked to this

    Ade

    January 18, 2011 at 1:42 pm #341653
    Simon46
    Participant

    Re: Cannot order from BSH eshop as trade?

    Not used it for quite a while. possibly that.

    S.

    January 18, 2011 at 1:45 pm #341654
    robbra
    Participant

    Re: Cannot order from BSH eshop as trade?

    I keep getting “enter your email” but it is showing me it at the time.

    I had to remind them to activate my account after about a month of waiting.
    Rob

    January 18, 2011 at 3:54 pm #341655
    Martin
    Participant

    Re: Cannot order from BSH eshop as trade?

    They then may be operating a similar system to one which Masterpart has adopted…..Use it or lose it…..maybe? 😕

    Anyroad up, my on-line account with them is working just fine right now. 😀

    January 18, 2011 at 6:22 pm #341656
    eastlmark
    Moderator

    Re: Cannot order from BSH eshop as trade?

    TBH Bosch Eshop, whatever, has not been as efficient as it used to be since a re-vamp about a couple of months back.
    It seems they have made it more user friendly for the public and less so for us. eg. enter some model numbers and you get a page of accesories first and have to click through before reaching the spares explodeds. Each time, for me anyway, this is acompanied by a windows security pop up message which is just anoying.
    Have had no problems sending and recieving orders though.

    January 18, 2011 at 7:43 pm #341657
    robbra
    Participant

    Re: Cannot order from BSH eshop as trade?

    Martin,
    I’ve been using it regularly but the bit I said about reminding them to activate the account was when I first applied about 3 years ago and was directed to Simon. I didn’t word it clearly.
    Rob

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