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Was working on the NW site a bit and came up with this:
http://www.nwar.co.uk/nwar/index.php?op … &Itemid=23
If wanted you can let the members use it.
Short as it can be and makes use of the OFT report. Basically puts it into customers heads that fixed cost repairs are a bit of a con… not that I’d actually ever say that of course. 😉
K.
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