Home › Forums › General Trade Forum › A rare t/dryer fault indeed?
- This topic has 8 replies, 6 voices, and was last updated 21 years, 7 months ago by
Martin.
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August 19, 2004 at 11:29 am #6069
Martin
ParticipantWent to the home of Mr & Mrs Filthy-Dirty this morning. You know the kind of place when the smell hits you when she opens the door 😯
When I dodged through the hazards on my way into ‘the kitchen’ – yuck! Stuck over in the corner under heaps of sh*te was the Whirpool AWZ210. The ‘complaint’ was overheating, I soon found the fault, the vent hose was not fitted and I fished out of the exhaust housing underneath 20 or so rotten new potatoes, 6 tesco bags and a dead rat 🙁
Got paid then dashed home and took a shower and change of clothes 🙂 Who knows what this afternoon will bring…….. 😕
Martin
August 19, 2004 at 7:43 pm #115451Penguin45
ParticipantUp here it’s called “Wiping your feet on the way out”.
Did the last call this evening by the market car park, came out of the flats to find a drunk relieving himself on the side of my (new) van. Absolutely disgusting and not a copper in sight, despite the police station being 50 yards away.
So a bit late back tonight through having to wash the van.
Keep smiling,
Chris the Penguin.August 20, 2004 at 7:49 am #115452shane
ParticipantRe: A rare t/dryer fault indeed?
Martin wrote:Went to the home of Mr & Mrs Filthy-Dirty this morning. You know the kind of place when the smell hits you when she opens the door 😯
When I dodged through the hazards on my way into ‘the kitchen’ – yuck! Stuck over in the corner under heaps of sh*te was the Whirpool AWZ210. The ‘complaint’ was overheating, I soon found the fault, the vent hose was not fitted and I fished out of the exhaust housing underneath 20 or so rotten new potatoes, 6 tesco bags and a dead rat 🙁
Got paid then dashed home and took a shower and change of clothes 🙂 Who knows what this afternoon will bring…….. 😕
Martin
I wonder if the rat died from from the smell. We all get some of these from time to time, we should make a supplementary charge on the service fee.
We are working on a symbol of a gibbet, with a corpse hanging from it,
to put in the “opinion field” on the customer’s record in the database.Shane.
August 20, 2004 at 8:13 am #115453Penguin45
ParticipantWe use “NFS” – No Further Service – on our records. And yes, customers do get upset about it!
Regards,
Chris the Penguin.August 20, 2004 at 5:15 pm #115454philfish
ParticipantRe: A rare t/dryer fault indeed?
not as upset as the engineers if you sent them
August 20, 2004 at 6:51 pm #115455kwatt
KeymasterI’ve had engineers refuse to go back to a house as it was manky, what can you do? 🙄
K.
August 20, 2004 at 7:53 pm #115456Penguin45
ParticipantI am the engineer – and there are occasions when you have to be brutal. Fortunately we are generally too busy and can afford to boot out the occasional customer.
Chris the Penguin.
August 20, 2004 at 8:44 pm #115457Lawrence
ParticipantRe: A rare t/dryer fault indeed?
I will never forget a Mastercare job I once had on a servis washer ,I knocked on the door for it to be opened by a little girl of about 4 yrs old .She points to the door at the end of the hall ,Where I am confronted by the mother breastfeeeding a babe ,She says the F****n things out there pointing to a bathroom ,In the corner was a pile of dirty laundry underneath which was the washing machine ,The killer was she REFUSED 😯 to move all the laundry as and I quote “are you F****n blind I’m Busy “I told her her policy covered most things but certainly not sifting through her dirty smalls ,Walked out rang Nottingham and refused to darken her door again
I still shudder when I think of that job
Lawrence
August 20, 2004 at 10:58 pm #115458Penguin45
ParticipantKnow exactly what you mean….
I think the worst I ever went to was in my long time ago Creda days; went to awful house in Chapeltown, walk down the hall with shoes going Slap Stick Rip, thinking “Oh God…….” Anyway, 3 month old 17 series machine covered in grease sat next to cooker – dead. Dragged it out, took the lid off – rat across the mains terminal block – also dead. I said “Get rid of the rat and I’ll get it working”. I did, and made it very clear that I wouldn’t return to the address on the paperwork (It was still an option in the pre-Hotpoint days).
The disturbing thing was that the lady of the house never turned a hair!
Awful, awful, awful.
Regards,
Chris the Penguin. -
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