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This should be entertaining, I haven’t read it but I can make a good guess as to the content. I couldn’t be “bothered” to read it…
Scottish Sunday Mail Washing Machines 2011
From what I’m told some colourful comments should ensue…
K.
Re: More Consumer Woes
you flipping scots, you’re NFS!!!
tbh tho, its half a dozen and six of the other, the rising damp/feng shui positioning is the best excuse ive heard this decade tho, and im itching to try it out, have you considered using it on your rudhira customer ken?
Re: More Consumer Woes
Na, but I had heard about this and some of the stuff being supposedly said and thought about the normal quality of customer that…
A. Buys the Daily Record/Sunday Mail
B. Buys a Bush washer from Argos
I know that I’d likely think that there may be some fabrication in the tales IMO.
K.
Re: More Consumer Woes
loving the quotes;
“unbalanced load”.-ok reasonable
“too little washing powder”.-possible depends what fault was reported.
“doesn’t face the sun”.- ok fella now your just making it up!
“Two engineers told me I was overloading the machine “. “It’s ridiculous.”- ok so maybe you are…. lol
And the final straw for me was this one….The legal accountant said: “It’s only used maybe twice a fortnight as it’s at my holiday home in Crail. But it won’t spin properly and the clothes come out soaking.-OK if you can afford a 2nd home maybe buy a better machine than a bush you tight arse! 😉
Re: More Consumer Woes
Linda of Airdrie…”I chose a semi decent machine because I wanted it to last” :rolls:
Someone should tell her £199 only buys you badge engineered chinese tat these days :rolls:
Re: More Consumer Woes
Yep Mac that quote had me wondering what a crap machine would cost.
Im not bitter but they deserve all the hell and fury a washing machine can throw at them . Tight arsesRe: More Consumer Woes
I did read through it eventually.
I actually struggled with it a fair bit with some of the comments as you have to sorta try to filter out and play a game of “who’s the retard” in all honesty.
I would have thought however that the newspaper and the researchers would have done a far better job than they apparently have done.
There’s no mention of comments from the trade.
Squat from the guys that have apparently said all these, TBH, blindingly stupid things which I really can’t see most any repairer (even some of the not so great ones) actually saying.
So, no defence from Argos bar a PR’d response which they had to do.
No actual research that I can see, just a general acceptance that the luddites that thought that a £199 washer was a “quality” purchase and that the cheapest of cheap machines should offer Ferrari like performance under all conditions for Kia money.
Then they end with a, “but we got all the machines affected exchanged or a refund for our readers”.
Like big whoop. Argos did it as a PR exercise that cost them a few hundred quid to make it not seem so bad and the paper scores a victory for it’s readers. Although for some I’m sure there has to have been an audio option.
If it weren’t so sad it may even be worthy of despair.
K.
Re: More Consumer Woes
I just don’t get why there wasn’t any comments from anyone or why they seemed not to ask anyone about it bar Argos. I suppose that was the retailer and the engineers were acting on their behalf, maybe Argos should have responded better.
But some of the stuff is comical IMO and, I never did like that paper. 😉
K.
Re: More Consumer Woes
The paper probably didn’t know who it was that actually did the repairs and have assumed that it was someone from Argos.
Re: More Consumer Woes
Regarding the m/c with “rising damp” I would imagine that is the customers interpretation after being told the m/c is being kept in a damp enviroment by the engineer. :rolls:
Allan.
Re: More Consumer Woes
my thoughts are with the local indies in that circulatory area, now for every customer who gets told their load is unbalanced and its not a fault of the machine will potentially shove the paper in the retailers face and say yes it is a fault otherwise argos wouldnt have refunded/exchanged machines, so i want a refund too blah blah blah…
its actually quite disgusting what argos have done by skewing the customers perceptions of what they are entitled to even further away from the facts.
Re: More Consumer Woes
We are Electrolux floor care agents and our e/lux contact complains that Argos regularly exchange vacuum cleaners that are either blocked or have broken drive belts. :rolls:
Allan.
Re: More Consumer Woes
it would be better if they honoured their no quibble warranty, rather than passing on the buck like that. what are the chances haier or whoever makes the bush are being forced to accept unnecessary returns??? havent seen any “graded” bush or haiers, so would it be right to assume they just scrap them, in which case, oh how very green…
as well as this, would i be overly cynical in thinking that the elux returned vacs that arent actually faulty are sold off bulk, debranded, cleaned up, and sold as say “igenix” etc?
Re: More Consumer Woes
i think we were in linda,s from airdie house fixing her
curry essentials washing machine ..she also mentioned her hec dishwasher wasnt washing properly ..
i told her it was the cheap s${e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}ity detergent she was using
lol ..ally ..
like someone has already said on here
” TIGHT ARSE ! … they usualy have an audi and a passat in drive, the rest of the house is full of argos tat ,,hinari flat screen .. haus toaster ,we see this type of customer on a regular basis .. big house new scheme .. i do try and educate -depending on mood and how many whinging tight arse gits ive already been to ..
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