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I have a call on Thursday to a 51EE1W cooker.
Apart from a few broken bits and things hanging off customer says the oven is ‘smoking’Anyone had this problem ?
Jim.
Re: Oven smoking.
Not been out to it yet but she has apparently informed Amica HQ that it is clean. 😥
We shall see. 🙂
Re: Oven smoking.
It wasn’t that bad TBH, she was stood over me so didn’t bother with a picture.
I suggested that it could be the missing inner door glass causing it to appear to be smoking.
She said it has done it from new, but she also said earlier that the inner door fell off the first time she used it. :rolls:
Had to fit a new inner door and clips, I know these are a budget cooker but the lower inner door glass clips on these are a joke, horrid, little flimsy bits of plastic. 🙁
Jim.
Re: Oven smoking.
Yeah they are. They feel like they’re going to snap as you fit them. Never had a set fail a second time though touch wood.
Re: Oven smoking.
The compound of the plastic of the clips has been changed, so the new ones should be a lot more reliable :))
Re: Oven smoking.
The new lower clip had already been broken by the customer before I arrived, ( parts had been posted out to her ) its not just the plastic, its the whole design. It only needs a single small screw in each lower clip to solve the problem.
By the bye, this customer is still complianing that the oven is smoking, says it has done it from new. 😕
Going back this afternoon after she has had it running for half an hour.
Jim.
Re: Oven smoking.
Yes, went back and as she opened the door of the oven a huge cloud a smoke billowed out.
However the door glass was running with grease as was the bottom of the oven.
She later admitted that she did a lot of roasting but never covered the joints with foil.
I think she must have given it a clean before my first visit. :rolls:
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