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- This topic has 9 replies, 3 voices, and was last updated 14 years, 6 months ago by
stepeheno.
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September 17, 2011 at 1:07 pm #65117
stepeheno
ParticipantHi All,
Hoping someone can help.
Beko wm16167 washer drum has stopped moving during any cycle. On a wash cycle it can fill and drain fine, but the drum never turns, never spins etc.
If i set it on spin cycle only it just sits there and does nothing, interestingly it seems to know it is doing nothing as the time remaining on the display never changes, just sits there at 21 mins.
Checked and tried so far:
– Belt is fine
– Drum turns fine by hand & is smooth (no noise or vibration to indicate bearing)
– Have replaced motor brushes
– Have replaced main PCB
– Have checked magnet on end of the motor – looks OK
– Have checked filter, seems clear, and drains OK anywayRunning out of ideas now… one thought was possibly a TOC but not sure if this model even has one, or where it would be?
Any other suggestions!?Thanks in advance
September 17, 2011 at 2:12 pm #359181kwatt
KeymasterRe: Beko WM6167 – No drum movement
The only things it can be really are motor related.
If you are talking about the TOC in the motor then it will not be replaceable other than fitting a new motor complete.
K.
September 17, 2011 at 4:15 pm #359182stepeheno
ParticipantRe: Beko WM6167 – No drum movement
Thanks for the reply.
Hopefully it is motor related – as luck would have it my brother does electric motors for a living and is going to give it the once over when he’s back from his hols next week.
Other than that it’s tear your hair out time, after replacing brushes and pcb if it needs anything significant on the motor it would have been cheaper to buy newSeptember 17, 2011 at 4:26 pm #359183iadom
ModeratorRe: Beko WM6167 – No drum movement
It is folly to replace a PCB for no motor action until you have tested the motor with a suitable megger or multimeter and if the motor tests out then checking all of the wiring connections for continuity.
You make no mention in your posts of having done such tests. ❓
September 18, 2011 at 7:21 am #359184stepeheno
ParticipantRe: Beko WM6167 – No drum movement
Perhaps a fair comment iadom!
I was initially convinced it was pcb because I didn’t think I could hear the relay actuating to drive the motor, and at first just tried to get replacement relays, but could not get hold of the parts. It’s also in a shared house and in my absence the housemate had it looked at by an appliance engineer (supposedly!) who also diagnosed pcb. Internet research also pretty much consistently throws up either pcb or brushes, and the occasional mention of wiring.
So I went for pcb first, brushes looked fairly ok with the exception of uneven wear.
When the pcb didn’t solve it I thought it couldn’t hurt to do brushes too.
The wiring looks sound, it’s all well wrapped, decent cable and secured out of the way of the moving parts, is it really likely to fail? Seemed like a lot of hassle to undo it all and trace back to get the meter on it for something I would have considered least likely?
I don’t have a megger but am fine with a multimeter – what measurements can I take on the motor and what readings to expect?
ThanksSeptember 18, 2011 at 2:02 pm #359185iadom
ModeratorRe: Beko WM6167 – No drum movement
You don’t need to unwrap anything to check for continuity between wiring connections, far less hassle than spending large amounts of money on parts you may not even need.
it is very common to get breaks in the wiring harness, particularly to the motor plug wiring. Sometimes these are not obvious as the wiring can break inside the insulation close to the terminals. You don’t need to test all of the wiring, just the six or seven wires from the motor to the PCB.
I am not sure of the exact readings for this motor but even a basic test of the motor terminals would reveal any pair of terminals that were completely open circuit, excluding the earth pin of course.
September 18, 2011 at 3:05 pm #359186stepeheno
ParticipantRe: Beko WM6167 – No drum movement
Ok, bit the bullet, it was just awkward more than anything – multimeter probes a bit on the short side and not enough hands, but all the wiring to the motor checks out.
Here’s hoping my brother can spot the issue with the motor when it’s on the bench!
Do they make service manuals / schematics / wiring diags for these?September 18, 2011 at 6:07 pm #359187iadom
ModeratorRe: Beko WM6167 – No drum movement
They do but most of them are only released to official agents and are copyright material in most cases.
September 19, 2011 at 8:56 pm #359188stepeheno
ParticipantRe: Beko WM6167 – No drum movement
Ok an update.
Motor all checks out fine.
While doing the wiring checks yesterday I noticed one of the wires from the motor (grey/white) going off not to the main pcb but to the “dc module”on the side of the machine. On inspection of the motor it would seem this is one terminal of the TOC, so would explain the non running motor if that’s gone open circuit somewhere.
Inspected the dc module and sure enough there were carbon deposits on the tracks possibly causing shorts, and also one of the legs on the large black four legged component was broke away and a bit blackened at the top.
New dc module now on order, fingers crossed and fairly high confidence it should fix it this time.September 24, 2011 at 12:37 pm #359189stepeheno
ParticipantRe: Beko WM6167 – No drum movement
Last update for anyone interested / finds this while searching for the same problem.
Replaced the “DC module” board this morning and hey presto the washer is back to fully functional life. So the lesson is… On these washers always check the wiring, motor, and dc module before going for main pcb.
Gonna try my luck sticking the spare pcb on ebay unless any takers on here? Or any other ideas what I can do with it!? -
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