Homeserve. Mis-selling. Oops.

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October 30, 2011 at 12:20 am #65948

kwatt
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http://www.bbc.co.uk/news/business-15506778

K.

October 30, 2011 at 5:24 pm #362475

leavemetogetonwithit
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Re: Homeserve. Mis-selling. Oops.

Hmm. Does that mean the call centre staff are on commission but they have to not allow that to influence them to try and sell the service? :rolls:
Mike.
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