bloody CDSL

I had to do 50 odd repairs on one site last week ( massive power surge through the whole estate ) and spent a few days changing pcb’s on whirlpool ovens and dishwashers. The job was one of them where the appliances had to be fixed sharpish so I ordered all the spares on site from CDSL and Masterpart. I had about 14 dishwashers to change the pcb on and was a bit concerned when I looked at a tatty box which had obviously been returned but thought I would try it.
Sure enough it would not start a program and when I looked closely at the pcb I could see that the clear plastic rod that connects to the program button was damaged but I managed to take the housing off the old pcb and get it going.

On the day I was fitting parts I received another job for a dishwasher and ordered the pcb from CDSL, when this one came I could not believe the state it was in ( picture below )

I noticed that the yellow label was a bit proud on the box and peeled it of to reveal two more labels below, it was shipped originally in Oct 2010 and returned, then sold to an espares customer who returned it and then it came to me. This pcb needs programmed so I wonder how many espares customers have a SAM module???

I called CDSL and got a polite sorry but no answer when I told them that I was travelling 70 miles to fit this one board and what would happen if it did not work…. I fitted the pcb and it seemed to work but surely when spares get in this condition they should be wrote off by CDSL.

John