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Got this request on induction hobs. Don’t know the model number but it is over 5 years old. I think it was one of the earliest induction hobs available in those days before it became the norm.
The two right hand hobs are out of action and there is this error light flashing on the two right hand controls showing “e” then “0”. The left hand side hobs and controls are working just fine.
Can anyone hazard a guess what this means? I have never repaired induction hob, so I don’t know if there are safety issues like the microwave?
Re: Siemens Induction hobs – EH775601E
Found the model number and their instruction book. No English version of it, luckily my french is a bit basic! So I had to look up on the french translation.
There is a fault code list, and it appears that a fault code should have displayed ‘F’ follow by a number.
This is the case of a display showing ‘e’ then ‘0’ while it’s connected to the mains. turning off the main did not reset it at all.
Makes me wonder if there is a computer board fault somewhere. Anyway, I looked up on Connect website for the parts, and Jeeper Creepers – Have you seen the prices?
Goodness knows where do I begin, so I will have to admit defeat on this induction hob. Shame. The cost of replacing like for like is around £400, so could do with some help on finding a induction hob repairman. One thinks Siemens engineer from the manufacturer would do it?
Re: Siemens Induction hobs
Siemens engineer arrived to inspect the induction hob. Apparently he was the most miserable engineer I have ever met.
He did parts bingo – replaced two pc boards and still not work. He then ordered another pc board and proceed to arrange a new date.
Stop and rewind…. The engineer was called out to find out what’s wrong with induction hob and was meant to report back to the customer with prices. Oh no, he did not! He just assumed that it was an insurance work despite on the paperwork that it is cash job not insurance. It was outrageous that someone like him seems to think he can just go ahead and order the parts without checking with the clients first.
The cost of the call out was £89, but the cost of repair could be anything from £110.73 plus VAT to £170.45 plus VAT. So let’s assume that he goes for the most expensive one £293.54 inc the call out fee. But there’s no guarantee that it would solve it, there could be a chance that he may have to replace all three pc boards.
Did he not have technical support with Bosch/Siemens?
The cost of new induction hob starts from £300 upwards. So I think it is wise to buy a new one rather than attempting to repair.
Judging by looking at the rest of the induction hobs forum, it looks too complicated and expensive to repair. Are induction hobs unreliable as they may it out? Or is it just too expensive and complicated to fix?
Anyway, the job was cancelled cos it was getting too expensive.
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