John Lewis JLWM1407…E52

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  • #69696
    iadom
    Moderator

    Pnc: 914522515.

    Complaint of not completing cycle, clothes wet etc.
    Diagnostics shows E52.

    Motor looks very good, all wiring to tacho etc fine, brushes only 1/3rd worn, insulation readings perfect.

    Set to wash,rinse & spin and it ran correctly.

    Customer says that it appears to do the short, 30 minute washes fine but stalls on the longer, hotter washes.

    Does this point to a motor TOC problem, it has a SOLE motor in it?

    Jim.

    #375715
    jimca007
    Participant

    Re: John Lewis JLWM1407…E52

    Could be a dry joint on either one of the motor relays or the triac on the pcb Jim or possibly a wire going into the motor plug on the verge of breaking but still making contact till shaken by spin, give all the motor plug wires a wee tug, have found them come adrift a few times. As far as I can remember the sole motor had a one hit fuse on the stator so it wouldnt reset itself.

    #375716
    iadom
    Moderator

    Re: John Lewis JLWM1407…E52

    iadom wrote:

    Motor looks very good, all wiring to tacho etc fine, .

    As above, 😉 I did check each and every wire thoroughly. A bad connection wouldn’t allow the machine to complete the 30min, quick wash every time yet fail on the hotter, longer washes. The vibration on spin would be just the same.??

    #375717
    iadom
    Moderator

    Re: John Lewis JLWM1407…E52

    Update from customer on this one.

    This morning I suggested she set it on a longer wash, waited until it cut out and then switched off at the mains, leave it for a while then turn the power back on.

    She did this and reports that she set it to a 2 hour wash and after about 35 minutes the motor stopped but the display continued to count down. She did as I suggested and left it for 30 minutes then turned the power back on. The machine then completed the full cycle without a hitch. 😕
    Very strange. 🙁

    Jim.

    #375718
    Martin
    Participant

    Re: John Lewis JLWM1407…E52

    iadom wrote:Very strange. 🙁

    Indeed so but it’s looking more and more as though it’s the motor overload that’s tripping. So you might have to sit around a while supping tea to witness the event.

    In case you don’t have the service manual the motor TOC operates through terminals 3 & 4 on the motor block.

    HTH? 😀

    #375719
    iadom
    Moderator

    Re: John Lewis JLWM1407…E52

    This model is listed in the last version of TDS that I have, sadly as it is a sealed drum model they gave a loud cough when I told them the price of the motor. :rolls:

    Jim.

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