smeg/servast

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  • June 9, 2012 at 5:45 pm #69865
    Lawrence
    Participant

    anyone having problems logging on to there website ?

    June 10, 2012 at 1:02 pm #376227
    Alex
    Participant

    Re: smeg/servast

    Yes, webpage not operating. I sent an e-mail Friday to several recipients at Servevast and nothing heard.

    Also I’ve had a couple of customers complaining they called to arrange a service call & not heard from us. Of course if the web-site is down then the calls won’t get through.

    Hope they (Servevast) haven’t gone tits-up as I recently paid them for parts.

    Probably just a glitch, but I tend to get nervous these days.

    Update: Just phoned this number 0844 815 0701 as well as 0870 444 7083 and had a recorded message they had technical issues.

    Alex

    June 10, 2012 at 1:55 pm #376228
    Lawrence
    Participant

    Re: smeg/servast

    Hmm ,tech fault with phones ,yet they can still change the message .
    if you try and access via smeg’s own website then its no joy,the engineers tech line no still works though .
    Nowadays I am so twitchy when this kind of thing happens ,see what happens tomorrow

    June 10, 2012 at 2:36 pm #376229
    Alex
    Participant

    Re: smeg/servast

    Lawrence wrote:Hmm ,tech fault with phones ,yet they can still change the message .

    Good point. There is no reason why that message could not give out an alternative number, even if a mobile.

    I will be keeping an eye on the rumour mill as well…..

    June 10, 2012 at 2:38 pm #376230
    kwatt
    Keymaster

    Re: smeg/servast

    I’ve heard absolutely nadda about Servevast of late.

    K.

    June 11, 2012 at 6:58 am #376231
    eastlmark
    Moderator

    Re: smeg/servast

    yes not been able to log on since Thursday evening, yet got paid on Friday so I guess its a IT problem their end. No resonse to emails though… would have thought if they had a technical issue they could have got an email out to their agents somehow.

    June 11, 2012 at 9:53 am #376232
    Lawrence
    Participant

    Re: smeg/servast

    Just spoken to Dan in tech , apparently everything is down no eta for fixing either

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