Hi,customer says the above washer dryer works perfectly until it gets to number10 on the dial then stops and has to be manually turned forward to11 to finish the final spin ,can anyone give me any ideas on what to look for before I call it seems to be stuck on the programme.thanks for reading,crockett.
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Thanks Criscold for your prompt reply and does this mean that the customers machine is not faulty at all and is meant to stop at 10 and be moved forward if required?.
your response is very much appreciated. crockett.
Yep thats correct and it states in the instruction book – At the end of these programmes the machine stops with the water of the last rinse left in the tub to prevent the fabrics
from creasing. To drain the water select programme “11” or “16”.