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I have a Hygena APL 8224/1 dishwasher which has developed an anoying fault. What happens on an intermitend basis is that it will stop mid cylcle, usually when the tub requires filling (at the start of the wash cycle and rinse cycles). Sometimes you open the door and a cloud of smoke/steam comes out which is the element is heating the air and not the water which is not prescent. What we have been doing is opening the door and filling it manually with a jug and this works but is anoying. It sometimes goes for weeks without fault.
Today I notices that what is actualy happening is that the tub fills for 3-5 seconds but is not filling enough. Opening and closing the door 5 or 6 times with the 3-5 second fills eventually gave enought water and off she goes.
Any ideas where I should start my investigations. I origionaly thought it was the timer, but have learnt from past experiences that this is foolish to start buying parts on assumption. Apart from this fault, it is a great little machine and am loathed to throw money at it and again throw it out.
There is virtually nothing on the web to back up Hygena a company with no technical info available. Do they manufacturer items or just buy and rebrand others. I note that my machine is made in France. Could it be another machine in discguise?
Any help greatfully appreciated.
Re: Hygena APL 8224/1 help
It sounds like a partial blockage in the air break to me which is not a DIY job to be honest.
It shouldn’t be too bad a job to resolve the problem, if you pop your postcode up, someone here should be able to assist with a repair for you, or check the directories for an engineer in your area.
Dave.
Re: Hygena APL 8224/1 help
Many thanks, can you explain a little more what the air break is and what it does and where it is situated?
The air break is mounted behind the side panel, but stripping it out is not for the faint of heart and I’m with Dave on this one, it’s time for an engineer to do it as I don’t consider that a DIY repair, too much can go wrong.
K.
Is it a big job, how many hours work and what should I pay per hour. I am in Chichester, West Sussex. Is this what controlls the water level of the tub?
Put it this way, it’s not a two-minute job and it does partially control the water level in conjunction with a pressure switch.
There are different charges from different companies and they do vary throughout the UK so it’s difficult to put a price on a repair for you. If it’s only the side chamber it is worth fixing though.
What postcode area is that?
K.
Postcode: PO19, I take it flushing it with some sort of cleaning agent is not gonig to have any effect?
Conaero,
There’s no listing for PO postcodes bar the Isle Of Wight on either UKW’s books or DASA so you’d be best to call Extracare. There’s a link in the weblinks section for them as you can do it via email as well.
And no, flushing through will not help, it’s needing stripped down and cleaned properly or the unit replaced and there’s only one way to find that out I’m afraid.
K.
Well after much investigation, Simon from Interspares UK Ltd, Tel: 01526 322540, returned an email request for help and diagnosed it as ‘Broken Wiring Loom’ and he was spot on!!! It always seem obvious when you finally find the fault, and it was due to the door flexing the wiring over the years. The earth had snapped so I repaired it but 4 or 5 other wires are cracked but not severed, so it is only a matter of time unitil I need to refit a loom. The Loom is about £38 plus VAT and delivery I assume.
This is why opening and closing the door caused the machine to start filling again when it stalled mid programme. For anyone else having a similar problem, remover the trim panel and undo all the screws around the inside of the door. Then there are a couple more screws on the front and hey presto….easy DIY job, just make sure you disconnect the mains and remover the plug from the socket to be on the save side before touching any of the internal parts.
Once again, a big thanks to everyones help and I hope that this can be of help to others.
Very satisfying to repair something yourself.
Re: Hygena APL 8224/1 SORTED!!!
I hope you have not spliced wires at the point where they were cracked. I have changed many of these looms over the last 5 years and seen many poor repairs and nearly fires from splice repairing a cracked wire.
The original wires were all encased in sticky sheathing ….have you replace this?
kevin
I have done a repair to the earth only with an automotive crimp and yes I have resealed it in its sticky cover. I have to do something with the other cracked wires as it is only a matter of time. Can you suggest any other place I can get a better price on the loom?
Re: Hygena APL 8224/1 SORTED!!!
The loom is £34.95 inc VAT and delivery.
If you want one ordered and sent to you, drop me an email to spares@ukwhitegoods.co.uk and I’ll arrange from there for you.
Dave.
Thanks Dave, will do if required. I assume that it is multi plugs on both ends?…..I did not see where it went to the other end. I assume that the lower front comes off and it just plugs in or is it a bit more complicated than that?
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