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Hi,
I have a Neff Dishwasher model S51T69X1GB which has a few troublesome flauts. A visit from the Neff Service Engineer hasn’t turned up any solutions.
Fault 1. From time to time, every 4 or 5 usages, the hatch holding the detergent table doesn’t open during the cycle. This is only discovered after the cycle has completed and the dishes aren’t clean. One slight press of the release button and the hatch pops open. The service engineer put this down to the tablet trapping the hatch, but I just don’t buy that as it in no way seems trapped.
Fault 2. Even when the tablet deploys there are often specks of grime and gritty particles on glassware on the top draw.
Can anyone give any pointers? The machine is still within the 2 years warranty period, but the engineer doesn’t seem able to help unless there is an error code. Which there isn’t
Neil
Re: Neff S51T69X1GB Multiple Problems
What you describe sounds like two distinct and separate faults…
1. The dispenser itself is most likely at fault, these machines are not known for loose connections on the pcb so intermittent operation would suggest a mechanical fault with it. They are quite a lightweight mechanism and easily jammed by an incorrectly placed tablet but you’ve obviously ruled that out.
2. Poor performance on the top basket (particularly leaving what looks like grit or black pepper) is a result of not enough water going over the crockery. The first thing to check is that the spray arm is totally unblocked and the holes are open, and that nothing like an air freshener is getting in the way and stopping it rotating…
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