Samsung RS21DCNS water under veg baskets

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  • November 15, 2012 at 10:37 am #72538
    wynrol
    Participant

    Make & model:Samsung RS21DCNS
    s/n 854043CWA04739 Y

    Hi
    Have read the forum but couldn’t find an exact match for my problem.

    Problem – There is water lying on the base inside the fridge under the veg baskets most mornings.
    I ran the diagnostic and nothing shows as an error.
    I then removed the front inside panels to look for any ice build-up and there was a little ice on the top of the connector for the heater element, but no heavy icing seen. And nothing like the pictures on the repair guide.
    This problem has been on-going for 3 months.
    Fridge and freezer temperature is perfect and never had any other faults with the unit.

    Also, I could not work out a way to remove the lowest panel (the one that sits in front of the heater), so I could not check the drain for ice build-up. Which I assume is part of the problem.
    I was a bit scared to force the panel as there must be some way to remove it?

    What parts is needed to fix the problem and how can I get in to check the drain?

    Thanks for your help and advice.

    November 15, 2012 at 6:14 pm #384822
    tj5793
    Participant

    Re: Samsung RS21DCNS water under veg baskets

    Defrost it and try to remove the panel again. It sounds like you have a defrost heater or drain heater fault. When m/c goes into defrost the water is not going down the drain hole but running into the fridge

    November 15, 2012 at 8:08 pm #384823
    SAMURI
    Participant

    Re: Samsung RS21DCNS water under veg baskets

    Drain heater fault or pre cooling water tank in fridge
    split and leaking.

    Bob

    November 15, 2012 at 8:46 pm #384824
    wynrol
    Participant

    Re: Samsung RS21DCNS water under veg baskets

    Thanks guys for the responses.
    I can see where the water seems to enter the fridge, its beside an “elongated S shaped” pipe inside the fridge. The pipe has insulating foam covering it. What is this for?
    Any guidance to detect where the source of the water is actually coming from?
    Will defrost at the weekend and report back.
    CHeers
    Nigel

    November 16, 2012 at 8:09 pm #384825
    SAMURI
    Participant

    Re: Samsung RS21DCNS water under veg baskets

    The s shape is the pre cooling tank for the water dispenser.
    Try turning off the water supply to see if the leak stops.

    Bob

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