- This topic has 7 replies, 5 voices, and was last updated 13 years, 3 months ago by
.
-
Posts
-
Hi guys,
A customer called prior to xmas saying her washing machine was leaking, I diagnosed this as a build up of washing powder in the soap draw, cleaned it out and advised a service was at 95 to give the machine abit of a clean out.
The customer has come back to be and said that her machine now smells, she has tried a number of off the shelf cleaners with no success. I’ve promised to go back and have a look but am unsure where to look in this case. The machine is intergrated just to make it even more of a pain in the backside.
Any suggestions are greatly appreciated as usual.
In case it matters the machine is a Diplomat APM8512.
Mark
Re: Smelly washer!
Here machine is bound to pong after a first ever 95deg service wash. I expect it is well gunged up and that all the detritus around the tub, drum and spigot are now floating about free. So, the only cure is a couple more 60 deg washes with your bleach based powder until the pong is flushed away……..!
Re: Smelly washer!
Cheers Martin,
I suspected something similar, the customer has said that she’s run a few more 95 degree washing and that hadn’t improved matters, should I recommend that she tries a couple of 60 degree washes?
Re: Smelly washer!
Hmmm?…..it’s obviously in a right old state inside I would imagine. Perhaps suggest she buy a packet of Affresh and try that?
Re: Smelly washer!
My experiences are afresh would do the trick also sometimes descaler would shift it as well. With integrated machines, they are prone to smells as the owner closes the door after the wash.
If the smell is coming from the soap dispenser then you need to steam clean it using those cheap portable steam cleaner. It is worth checking the pump filter as well as it could be crudded up.
Suggest that the customer using a damp cloth doused in white vinegar and wipe it around the door/seal/ soap drawer every time you use the machine. Also use the white vinegar in place of fabric conditioner this will help to neutralise the smell. Keep on using the white vinegar for the lifetime of the machine. You can buy 5 litre bottle from any Asian shops for few pounds. It does work believe me. White vinegar are natural anti bacterial and it is acid based, it is very potent, harmless and you don’t need a lot of it. Detergent are usually alkaline so with vinegar it would Neutralise it, especially for those with irritant to detergent on clothes.
Re: Smelly washer!
Affresh can and will work but, if it’s bad then it can take a few passes to start making a dent or clear the gunk out.
Vinegar is an old wive’s tale in part, there’s an element of truth to it but that’s about it when it comes to inside a washing machine. As it was put to me by a chemist that deals with this stuff, if you put a mild acid into a large volume of water it just becomes a weaker acid and has, for practical purposes, little effect beyond being a placebo.
What it can do is mask the smell.
Trouble is, I don’t care for smelling like the local chippy. 😉
And, according to another environmental health boffin, you will (once bacteria is there) never get rid of it, all you will do is control it without extreme sterilisation measures which cannot be done practically in a normal home. Hence that a regime of cleaning is normally always advised.
HTH
K.
Re: Smelly washer!
What i find a service wash on its own wont clean it as the water levels are that low and it never gets to all the drum, i tell them to use a good old fashioned powder with bleach, stick a little bleach in fab compartment plus shove in some old towels or something they arent bothered about getting covered in all the crap that will be coming out as that will help the solution get to all of the drum, do that twice and then a rinse to make sure all the bleach is away always works for me.
- You must be logged in to reply to this topic.