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Hi Guys,
Is anyone else pretty quiet at the moment? We had a reasonably busy christmas but the work has really taken a dip for January, including the contract stuff.Re: quiet as a mouse
Not Quiet in Somerset, North Dorset and East Devon either. We are booking Tuesday next week, being 1st Feb.
Engineer off sick and has thrown us into apoplexy. I sat in the office Sunday Lunchtime and was unbooking calls that were booked for Monday. It is that bad even I’m out doing calls. They will be back as recalls next week I suspect as I’m rusty to say the least.
I do wish customers would stop and think before giving us grief about an AEG Dishwasher going wrong. How many times do you hear of Hospital appointments being cancelled or there isn’t a bed? Genuine Life & Death situation. Yet a poxy D/Washer doesn’t heat and to the customer it is the end of the world. “Roll up your sleves Madam & Get Real” I say.
Grrrrrrr!!!
Alex
Not quiet with me either, dunno where the work is coming from and there’s nothing new there, just the same old, same old but it’s been manic the past few weeks. I am also booking some areas into next week and there’s little I can do to ease the situation either.
The weird thing is that certain areas are just absolutely insanely busy whilst others seem normal really.
It’ll tail off as usual though no doubt at some point.
K.
Re: quiet as a mouse
Bit slow at end of last week, but loosing good calls today as, round here no one will wait more than a day or so. MFI a bit slow, but that happens. Other engineer off with torn muscle in leg so I got him limping around the shop selling/looking up spares etc. Should do him some good and teach him why I get so anoyed when he writes the wrong model number down.
Re: quiet as a mouse
Yes we are busy at the moment just before and just after Xmas is the busiest I have known it in 20 years. Long time since we were booking next weeks work on Tuesday is but we have been, got a big backlog to clear. The phones have definitely been slower this week though so we are staring to thin it down. Next week we will be cr**pin* ourselves we haven’t got enough I suppose, it’s usually the way
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