Home › Forums › Public Support Forums › Help And Support › Washing Machine Help Forum › Sandy residue on clothes after washing
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showem.
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July 22, 2013 at 6:23 pm #76327
showem
ParticipantWe have a Servis Caress 900a which we inherited when we bought our house. It has worked fine until recently. The past week or so, there has been a sandy residue on the clothes. It comes in a sort of outline shape of each of the holes on the drum or just in a fold in the material. I tried doing a wash on a full cycle at 90 with nothing but bicarbonate soda in the soap trays to give it a good clear-out, but it doesn’t seem to have been successful.
Any other suggestions of how to fix this problem? Thanks.
July 22, 2013 at 6:56 pm #398060kwatt
KeymasterRe: Sandy residue on clothes after washing
Have you got any photos of the marks?
It is very unlikely to be the washing machine itself but we may be able to help you track down what the cause is.
K.
July 22, 2013 at 9:09 pm #398061showem
ParticipantRe: Sandy residue on clothes after washing
Here’s a photo of the residue on a towel. The shadow is from my phone, which gives you a bit of an idea of scale (it’s about as wide as my iPhone). The dots are definitely the size of the holes in the drum.
It’s a bit hard to get off of the towel, but when it’s on a flatter piece of material, I can often brush a good deal of it off, so it’s not dirty grease marks.
July 22, 2013 at 10:07 pm #398062Martin
ParticipantRe: Sandy residue on clothes after washing
Looks like rust, are the drum bearings making a racket when it spins?
July 22, 2013 at 10:33 pm #398063showem
ParticipantRe: Sandy residue on clothes after washing
No, I wouldn’t say it’s any noisier than usual. Just regular spinning noise, not any grinding sounds.
July 22, 2013 at 10:56 pm #398064kwatt
KeymasterRe: Sandy residue on clothes after washing
No, if it was rust Martin it’d be all over and would discolour the whole garment. Rust and oil don’t stay put. 😉
That’s a definite pattern from something.
And, because it isn’t all over, it isn’t the machine because, if it were the machine it wouldn’t just think to itself, “oh I’ll mark that little bit, in that pattern just to confuse everyone”.
The first thing to think about is, how it is dried. If over a radiator that may well be the cause, picking up rust from the rad which is very common.
But I’d hedge on it being external and the wash process bringing it up on the laundry. Look about the house and see if anything matches that pattern would be the first thing I’d do.
K.
July 22, 2013 at 11:12 pm #398065Martin
ParticipantRe: Sandy residue on clothes after washing
The spots are very evenly spaced though as are the holes in the drum.
July 22, 2013 at 11:14 pm #398066kwatt
KeymasterRe: Sandy residue on clothes after washing
Yes, but I’ve never seen a drum that would leave marks like that as limited, it’d be all over the garment and not just in an isolated area.
If it was rust it’d just discolour the item completely.
K.
July 23, 2013 at 6:31 am #398067showem
ParticipantRe: Sandy residue on clothes after washing
I’m thinking it’s more residue washed out of the clothes, but that the water isn’t draining freely enough for the grit to be removed. I have a young son who plays in the sand pit at nursery every day, so I’m willing to guess that’s adding to it.
Now that I think about it, about a month ago, before I noticed any residue, there was one time when I took clothes out of the machine and there was a bit of water still sloshing around in the drum. I did another rinse cycle and it was gone, but perhaps that’s related?
July 23, 2013 at 9:13 am #398068kwatt
KeymasterRe: Sandy residue on clothes after washing
No, sand won’t usually stain. It can cause other problems but not that and especially not sand that’s used in a kids sandpit.
Your other problem is just a failure to drain or, water coming back from the drain and depending on what came back if that is the case, it may have caused this.
K.
July 23, 2013 at 4:51 pm #398069timdowning
ParticipantRe: Sandy residue on clothes after washing
When I was doing a lot of Servis repairs for GBDAR I saw this loads of times. Usually down to the drum support going.
July 23, 2013 at 7:50 pm #398070showem
ParticipantRe: Sandy residue on clothes after washing
How quickly is that likely to break? Is it worth fixing or will it be time to find a new machine?
July 23, 2013 at 8:24 pm #398071Martin
ParticipantRe: Sandy residue on clothes after washing
showem wrote:Is it worth fixing or will it be time to find a new machine?
No and yes in that order.
July 23, 2013 at 10:21 pm #398072kwatt
KeymasterRe: Sandy residue on clothes after washing
Are you sure Tim as if it was a corroding drum spider the oxidation is usually white or off-white and I’d have expected to see it across the entire wash load and not just in specific areas. After all, if it was any form or oxidation at all it wouldn’t discriminate certain areas of the laundry unless there was some sort of chemical attractant causing it to cling to one part of the item.
I guess it’s possible if the laundry was left in the drum for ages but you’d need to have left it laying there for some time, hours I would think to get marking as defined as that. But, even then, you would expect to see it across all the laundry left in contact with the drum and not just a single area like that.
I think it more likely though that you would see small spots over all the laundry at random if it were oxidisation of the drum spider (or anything else) which would be an alloy and not, IME at least, give a brownish hue.
If it is that though Martin is correct, it isn’t worth the trouble or expense.
K.
July 24, 2013 at 5:56 am #398073timdowning
ParticipantRe: Sandy residue on clothes after washing
On most machines in my area where the heater hasn’t worked for a while or cold washes are selected there is a distinct orangey mud like build up. Which is just highlighted when a drum support is going. Especially if this Servis machine has 4 drum supports rather than three the noise isn’t always as detectable when one of the arms goes.
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