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Mike Day.
Got a call from a customer telling us how impressed that they were with Mike and his service on an ISE machine.
He didn’t even fix it on the first pass and it’s a “problem” customer!!!
So much doom and gloom at times, this made my day and I thought I’d share it.
K.
Re: Hat’s Off To…
You always get to hear the nasty ones so when a nice compliment comes along it’s worth shouting about.
Well done Mike 😀
DonRe: Hat’s Off To…
kwatt wrote:Mike got a big compliment from a customer. I thought it was obvious. 😉
Errr, sorry but not to me as you said: He didn’t even fix it on the first pass and it’s a “problem” customer!!!
I’m trying to learn Scottish terminology and Google couldn’t help me on that phrase. :clown:
I know Mike is a good lad but I thought you were slagging him off that he didn’t fix it. My mistake clearly. 😀
Re: Hat’s Off To…
Sorry for that then, I knew what I meant. 😉
It’s just unusual to get a customer call up, out the blue almost and compliment a repairer and, I have to say a very nice thing to have happen. As Don says, it’s often the other way around and it’s the bad stuff you hear about, not the good.
After the aggro that Mike got on here over “that thread” it’s also doubly so to be able to say that the kudos for that is his.
K.
Re: Hat’s Off To…
Well for Mike then. Another to add to his website ‘customer reviews’ for sure. 😀
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