T25 condenser

Re: T25 condenser

Straws, clutching? 😉

Elimination process Steven…

Okay, so you have a pump, it pumps water to the bottle or out the hose at the back.

There’s only two ways it can’t do that really.

It’s blocked. You say it isn’t.

It’s faulty. But, it’s running which would indicate no fault.

Now, beyond that, you’re looking at or for a fault that’s probably got greater odds than one in a million of occurring.

So, that leaves you with either environment (possible) or the load (possible) causing the problem because, when all else fails you have to consider that perhaps the user is doing something completely stupid or mental or, it’s placed somewhere stupid.

Load, look in the user handbook as it even tells you that if the load is too wet it won’t dry, like any dryer.

Environment, I need more information to help on that.

You all know about locked EEPROMs, told you all about that. The programs cannot be altered, period. Therefore if it fails in that regard it fails all the time and, if it’s a component on the board, it’s gonna fail every time you run it. To the degree where, it just won’t work.

If you rule out that, what are you left with?

You’re back to the pump or a block.

If there’s water in the float area you should be able to see that being pumped up when the pump is running. If you don’t you’re back to a block or the pump.

I’m sure you see where I’m going here. 😉

Nobody every changes the seals. Apparently there’s a heap of things you’re “supposed” to do like megger every machine you look at but, unless there’s an obvious issue hardly anyone ever does. Largely as there’s usually no call to do so.

K.

Re: T25 condenser

We’ve not had a problem with that at all Tim and, until Steven pointed this out from the manual a few days ago even I didn’t know that was recommended.

But when I looked, I think we’ve sent out a few of them in as many years and mostly to commercial stuff where it’s on contract (Whitbread etc) and they often just order up everything and anything seemingly at random.

Which is also normally the only place you see this problem Steven has and, invariably, it is a blockage. Can’t say that’s the case here but in all I’ve seen, it has been.

K.

Re: T25 condenser

If the room is cold Steven you will get additional condensation on the interior surfaces, it happens on all dryers in winter and normally as soon as it turns cold we get a little run of things like that.

We also see that in small rooms in winter they shut the windows, doors and it restricts airflow leading to higher room temperature and additional condensation.

For both the machine will run fine through the summer but, when it gets colder the problem occurs.

If the load is sopping wet you’ll get issue and I know exactly what you’re saying with the customer in that regard.

I’ve heard of it when they overload but that’s really rare on a domestic one and uncommon on commercial as usually they would overheat and pop the stat when that happens. Or, trash the belt etc.

K.

Re: T25 condenser

timdowning wrote:Steven don’t take K’s comments personally its seems to be his stance to blame the user, environment or us. It can all be very patronising and rather unhelpful.

Perhaps true to a degree and that may be your opinion Tim but, once you eliminate any technical reasons what else remains?

The reason you perhaps see it that way is I tend to get involved where the attending engineer cannot find a fault or cannot find the reason for the issue, often not being able to replicate it on test. Hence you may see it that way but, it’s a slightly distorted view.

K.

Re: T25 condenser

Kudos for owning up Steven. :tup:

Ken exonerated ( this time ) 😀

Re: T25 condenser

timdowning wrote:Steven don’t take K’s comments personally its seems to be his stance to blame the user, environment or us. It can all be very patronising and rather unhelpful.

Just because I, for some reason, remembered to come back to this.

You’re probably right to a degree Tim. I get completely why you and others might hold that view.

But then my perspective is probably skewed as well because all I seem to hear about is problems from idiot customers that can’t figure out how to operate a simple device, often blaming it for all manners of things, even when technically or physically not possible.

That along with dealing with “engineers” that can’t work out stuff either at times, often not bothering their backside to even read the information that they have at hand. Ironic, as many are the very ones that bemoan the lack of information yet fail to look at it when it is there for them, go figure.

Then there’s the engineers who in an effort to “do the best for the customer” do themselves and the manufacturer (this isn’t just an ISE problem by any stretch) a disservice by trying to find problems where there aren’t any. They will often swap out parts at random in and effort to cure the “problem” that doesn’t exist.

Or, they just don’t want any aggro. :rolls:

Only to find that, as I often say, it becomes a boomerang and just keeps coming back.

Not all I will stress, just some.

But you have to operate to the lowest common denominator and assume the worst. I try not to tar all with the same brush but, I hear this sort of stuff constantly.

I have all the respect in the world for the guys that work it out and learn, even if they need a gentle prod or a good kick in the right direction. I have little for those that do not or those that are reluctant to learn, update opinion or use that thing that resides between the ears.

I’ve no issue with challenging the guys but, in equal measure, no problem helping either but it is a tightrope.

So here with Steven who is a decent bloke and does use the noodle, he couldn’t see the wood for the trees. Which is absolutely fine and the issue resolved in the end. Whether that was down to Steven or me making him think a bit harder, who knows?. Who cares? The problem got resolved. Everybody is happy, I hope.

You are all too welcome to take that attitude as being patronising if you so choose and, you’re only too welcome to have a pop at me at every opportunity if you want. Think what you like.

I will tell you though, if I’m wrong I’m more than happy to hold my hands up and say so as I can be just a big a muppet on occasion as anyone else. And, I’m not afraid to say so when I am being a muppet or to point out moments I’d rather consign to obscurity if others can learn from my idiot errors.

K.