Re: what do you mean you cant turn it off??
Aha, that sounds familiar, it becomes our fault due to the ineptitude of the builder/installer/kitchen fitters. I used to carry equipment to cut out the offending sections and inform the customer of everything including extra charge to non appliance work, also to inform the customer to claim the extra cost from whom ever fitted the units. Oh the kitchen guys loved me they did, dont know why…………… 🙂 🙂 🙂