Home › Forums › Public Support Forums › Help And Support › Tumble Dryer Help Forum › Why would a condenser dryer roll its contents up into a ball
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SquiddlyDiddly.
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AuthorPosts
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April 16, 2014 at 7:36 pm #80348
SquiddlyDiddly
ParticipantWe have recently bought a Condenser Dryer and are not having much success with it.
It seems to roll all of its contents up into a ball. The outside of the ball gets hot and dry but the inside of the ball – once you disentangle everything – is still very damp and most of the load have to go in for a second cycle.
At this stage I do not want to mention the supplier or the manufacturer but I am told by the supplier that the manufacturer has suggested we must mix the loads up and not do a load of shirts or a couple of sheets as we normally do. Doesn’t seem like a satisfactory solution to me.
I think we have just got a rogue machine but it is very difficult to get the supplier to acknowledge that. I need to point them in the right direction as at the moment they are refusing to take the dryer back and give us a refund.
April 16, 2014 at 7:55 pm #412504iadom
ModeratorRe: Why would a condenser dryer roll its contents up into a
Without a make you are leaving us at a disadvantage. 🙁
This was never a problem with dryers that did a reverse tumble but I have had complaints of this with single direction tumble Bosch dryers to name one.
April 16, 2014 at 8:10 pm #412505Andy jones
ParticipantRe: Why would a condenser dryer roll its contents up into a
Yep we’ve got a Siemens dryer and didn’t realise it was a single direction one until it was too late. Fine with normal clothes but a right pain doing bedding
April 16, 2014 at 8:35 pm #412506SquiddlyDiddly
ParticipantRe: Why would a condenser dryer roll its contents up into a
If you guys say this is the norm with single direction then surely that is a backward step. It just does not do the job so can i return it?
April 16, 2014 at 8:59 pm #412507iadom
ModeratorRe: Why would a condenser dryer roll its contents up into a
Moved to correct forum. If you persist in not informing us of the make of the dryer then we cannot give anything other than general observations. If you are more specific then the trade members who may specialise in your particular machine may have something to say.
The manufacturers of modern, single direction dryers insist that the drum design is perfectly adequate, I am not convinced but then what do I know. 😉
April 16, 2014 at 9:06 pm #412508SquiddlyDiddly
ParticipantRe: Why would a condenser dryer roll its contents up into a
It is an LG with Heat Pump and 9KG Condensing dryer.
April 16, 2014 at 9:09 pm #412509iadom
ModeratorRe: Why would a condenser dryer roll its contents up into a
A machine I know nothing about, a model number would be good though. 😉
However, it is unlikely that any supplier or manufacturer will exchange the machine on your say so without first having the opportunity to examine it.
April 16, 2014 at 9:12 pm #412510SquiddlyDiddly
ParticipantRe: Why would a condenser dryer roll its contents up into a
Sorry,I am not used to forums. It is a RC9055BP2Z
April 16, 2014 at 10:00 pm #412511iadom
ModeratorRe: Why would a condenser dryer roll its contents up into a
Just a thought, in your first post you said, a load of shirts or a couple of sheets like we normally do.
If you ‘normally’ do loads like this then why buy a 9kg dryer, given that the average wash load in the UK is just over 2kg these large load machines are pointless except for serial overloaders. A couple of sheets inside a large 9 kg drum will be very likely to roll into a ball without reverse tumble but four or five sheets may well be fine.
April 16, 2014 at 10:37 pm #412512kwatt
KeymasterRe: Why would a condenser dryer roll its contents up into a
Heat pump (HP) dryers need more space from what I’ve experienced. If you overload, even a little, then you will get that sort of thing happening and you will usually need loads of space for stuff to move about or it won’t dry correctly.
As Jim points out, in much the same manner as large capacity washing machines as well, loads that are too small can also have issues or cause them I should probably say.
Single direction dryers are usually more reliable and save on energy which a big concern for many people but, depending on the drum design and I’m not familiar with the LG one, but the comprise is that loading can be more sensitive will we say. People want lower energy consumption and this is a part of delivering that but I wouldn’t call it a backward step at all.
On HP dryers you also need to keep the filters and condenser 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} clear or you will get poor results and possible failures.
They need a lot more care basically.
On the upside, they also use a lot less energy but there are concessions you need to make to accomplish that I’m afraid. Although I can’t be completely sure, it may well be that is where the issue is here.
K.
April 17, 2014 at 7:09 am #412513SquiddlyDiddly
ParticipantRe: Why would a condenser dryer roll its contents up into a
In answer to Jim, there is not much room left after two super kingsize sheets and four large pillow cases but I acknowledge they don’t weigh 9 KG.
I could not find anything in the documentation that says you must fill the drum to get the best results. That is a bit like saying if you have a 5 seat car then you must have 5 passengers for the best ride otherwise but a sports car.
I jest…………..
Previously we had a Bosch and before that a Creda and they worked perfectly – full load or half load – the results meant shirts hardly needed any ironing when the cycle had finished. We know all about cleaning filters and the like on condensing dryers.
If as KWATT suggests, better energy efficiency means you have to make concessions for wet tangled clothes that need a second and third cycle to get dry let alone crease free, then I am at a loss as to where the progress has been made in 15 years of tumble drier
technology.As soon as we have got a resolution of some sort with LG I think we will be scanning the second hand market for a reversing model that actually does what it claims to do.
April 17, 2014 at 7:19 am #412514Martin
ParticipantRe: Why would a condenser dryer roll its contents up into a
SquiddlyDiddly wrote:At this stage I do not want to mention the supplier or the manufacturer but I am told by the supplier that the manufacturer has suggested we must mix the loads up and not do a load of shirts or a couple of sheets as we normally do. Doesn’t seem like a satisfactory solution to me.
That is total nonesense Squiddly. If you care to read the user instruction booklet that came with the appliance you will find that mixed loads are NOT recommended at all!Drying several sheets in one load is fine as long as they don’t exceed 2kg.
Single direction dryers DO NOT tangle clothes, unless that is you choose to put in mixed loads…….a general NO NO with any type of tumble dryer.
READ THE MANUAL….. :rtm:
April 17, 2014 at 7:51 am #412515kwatt
KeymasterRe: Why would a condenser dryer roll its contents up into a
SquiddlyDiddly wrote:In answer to Jim, there is not much room left after two super kingsize sheets and four large pillow cases but I acknowledge they don’t weigh 9 KG.
That’s almost certainly overloaded.
The weight is irrelevant in large part, the volumetric space is more important as the items in the dryer or indeed a washing machine, must be able to move freely. Although critical on both, with a dryer this can block airflow and cause all manners of issues. Poor drying and balling would be classic when most any dryer is overloaded.
The weight is a theoretical maximum that is used to demonstrate the differences in drum volume to consumers because, as I understand it, the EU people that make the labelling standards up didn’t think that a lot of people would be able to understand the drum capacity in litres. :rolls:
Think on it this way, it’s like the MPG figures you get from car manufacturers, they may well be correct under ideal and controlled conditions but in real world use probably not even remotely achievable.
K.
April 17, 2014 at 8:13 am #412516iadom
ModeratorRe: Why would a condenser dryer roll its contents up into a
Martin wrote:
Single direction dryers DO NOT tangle clothes, unless that is you choose to put in mixed loads…….a general NO NO with any type of tumble dryer.
I beg to differ Martin, I had a single direction Hotpoint dryer for well over 15 years, put two normal sheets in it and one would be dry and the other rolled into a ball. I used to set a timer and after 30 to 40 minutes stop the dryer and untangle the sheet, once this had been done it then dried them perfectly.
I now have a 14 year old reversing drum Hotpoint machine and it dries a similar load perfectly without touching it.I have had several complaints from customers who have changed from a dual direction dryer to a Bosch/Siemens uni directional one regarding the clothes bundling together.
April 17, 2014 at 8:37 am #412517Martin
ParticipantRe: Why would a condenser dryer roll its contents up into a
iadom wrote:I beg to differ Martin, I had a single direction Hotpoint dryer for well over 15 years, put two normal sheets in it and one would be dry and the other rolled into a ball.
A little tip for you then Jim. Load it carefully. Instead of dragging the tangled mass of damp sheets from your washer and across into the dryer. (I can guess you tell me you do this anyway but……. 😉 ) Drag the soggy sheets into a laundry basket then grab the centre of each sheet (I know, it’s a pain but hey, better than stop/ starting the dryer every 20 mins). Holding the centre of the sheet put it first into the drum then lob the remainder in. Do the same with the next sheet.
My old egg sucking granny taught me that trick, oh how I miss the old bag! :clown:
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