Whirlpool won’t run

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  • February 20, 2005 at 3:36 pm #8049
    John_J
    Participant

    Hi I have Whirlpool Creations AWM 324/3 that won’t run, the power light is on but nothing happens.
    A friend of mine gave it to me; they were having trouble with it not letting water out so they bought a new washer. Some time later he checked the rubber hose by the pump and found money in it, money was in the trap also removed the money started the washer and everything was ok, put the washer in the shed as a spare.
    About 3 months later I got the washer off them plumed it in and nothing, press the on/off button the light comes on and stays on, but the washer dose nothing. Dose not even try to take in water.

    Any advice would be welcome

    John_J

    February 20, 2005 at 5:10 pm #126640
    DentedPorsche
    Participant

    Re: Whirlpool won’t run

    First thing to check is the door interlock. When you switch it on does the door lock? If not, your problem lies there. If it does, do you hear a buzzing sound from the inlet valves?

    DP

    February 20, 2005 at 7:03 pm #126641
    John_J
    Participant

    Re: Whirlpool won’t run

    Thanks for the response DP
    When I switch on the machine press the on/off button the light comes on and the washer door still opens.

    February 20, 2005 at 7:34 pm #126642
    admin
    Keymaster

    Re: Whirlpool won’t run

    Hi John,
    The doors on these machines are not flush. What i do is Get a large flat blade screw driver and a cloth. With the door closed place the cloth on the left hand of the rim and put the screw driver in a move the door to the right. This will push the hook in the door interlock and make it a better fit. Be careful not to push too hard as you will crack the outer rim of the door.
    Sparky P

    February 20, 2005 at 7:49 pm #126643
    John_J
    Participant

    Re: Whirlpool won’t run

    Hi Sparky
    Did what you said, the door did move fractionally to the right but still the machine did not run.
    Thanks for the response though.

    February 20, 2005 at 11:51 pm #126644
    Penguin45
    Participant

    Re: Whirlpool won’t run

    OK John,
    The interlock has probably failed – not an uncommon problem. If you contact spares@ukwhitegoods.com you will be able to source a replacement. Not TOO dear from memory and this is a decent appliance.

    Regards,
    Penguin45.

    February 25, 2005 at 12:10 pm #126645
    John_J
    Participant

    Re: Whirlpool won’t run

    Hi just an update
    My new Interlock arrived today, removed the old one from the washer and they look nothing alike the new one has two connectors, white three spade connector on the top of the unit and a brown and black three spade connector at the bottom.
    My old interlock has only one three spade connector on the bottom.

    Is this the wrong Interlock I have not attempted to try and connect the new one just in case it damages the washer even more.

    My washer is the whirlpool Creations AWM 324

    February 25, 2005 at 4:16 pm #126646
    SparkyP
    Participant

    Re: Whirlpool won’t run

    Hi John,
    Does your old interlock have a wire to connect for the top and a one for the bootom. If it does do not put the new one on. The one at the top is for the machine when used on a cotton wash to open during the first 15-20 mins of a cycle so if you forget to put anything in you can actually open the door and the machine will stop. When it heats to 40 degrees the door locks and continues with the door locked. a synthetics or wool cycle it locks straight away. Anyway if you onle have one connector for the interlock it is interchangable.

    Sparkyp

    February 26, 2005 at 11:30 am #126647
    John_J
    Participant

    Re: Whirlpool won’t run

    Hi Sparkyp
    Thanks for the response
    The old one has got one wire to connect for the bottom, the new one has two one connects at the bottom the other at the top so I fitted the new interlock and the washer works fine came on straight away brilliant.
    Thanks for all your help guys.

    Great forum, you really know your washers, interlock spot on

    John

    March 13, 2005 at 7:29 pm #126648
    admin
    Keymaster

    Re: creations AWM 324

    Can you help – Timer dail has gone – I am using pliers to turn washing machine cycle timer round. The old one is just swivelling round – I have since found it has broke off the pivotal arm – there is just a piece of metal that i grasp with the plier.

    Where can I get a new timer dial – and how much are they

    Regards

    P Fagan

    March 13, 2005 at 7:59 pm #126649
    Penguin45
    Participant

    Re: Whirlpool won’t run

    Pat,
    Providing you haven’t thrown the remains of the knob away, the part required is called the knob adaptor – p/no 4812 413 18198. An email to spares@ukwhitegoods.com quoting that number will sort out price and availability for you.

    Regards,
    Penguin45.

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