aqdpra89uk Aqualtis Steam Washing Machine elements fail

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  • June 7, 2014 at 7:46 pm #80974
    Twoten
    Participant

    I had a call to the above machine (which was under 1 year old) last December as it was tripping the electrics. I found the element was short to earth so replaced.
    The replacement has only lasted 6 months and is short to earth again.

    I am unable to get access to the pressure chamber but would doubt this is blocked due to it’s age. Fill levels appear to be OK.

    Are these ‘steam’ machines prone to damaging elements elements?

    June 7, 2014 at 7:54 pm #414994
    iadom
    Moderator

    Re: aqdpra89uk Aqualtis Steam Washing Machine elements fail

    My only question is why did you attend a machine which was under warranty???

    June 7, 2014 at 9:05 pm #414995
    Twoten
    Participant

    Re: aqdpra89uk Aqualtis Steam Washing Machine elements fail

    The customer didn’t want to wait for Hotpoint.
    If I suspect a machine is under warranty I always check and advise a customer to call the manufacturer but not the first time it’s happened.

    June 7, 2014 at 9:25 pm #414996
    iadom
    Moderator

    Re: aqdpra89uk Aqualtis Steam Washing Machine elements fail

    That type of customer is one to be avoided like the plague. :rolls:

    No experience of these machines so cannot help you further. 🙁

    June 8, 2014 at 6:20 pm #414997
    A1engineer
    Participant

    Re: aqdpra89uk Aqualtis Steam Washing Machine elements fail

    as far as i can tell the element is the same as standard one, however temp sensor is different, i suspect the elements are prone to effectively dry boiling and blowing

    June 8, 2014 at 9:13 pm #414998
    Twoten
    Participant

    Re: aqdpra89uk Aqualtis Steam Washing Machine elements fail

    I also have another model for this machine: AQ113D697E(UK).

    The element for this machine is slightly different than a standard element as it has a metal plate linked between the heating ‘tube’ and NTC.
    https://connections.connect-distributio … id=2215189

    I assumed this was specific to steam washing machines and allowed the NTC to sense the element temperature rather than the water temperature.
    Can someone confirm if that is correct?

    June 9, 2014 at 5:08 am #414999
    johnnyj
    Participant

    Re: aqdpra89uk Aqualtis Steam Washing Machine elements fail

    The steam
    elements are prone to going down to earth done loads, think they must be gold plated at the price they charge.

    June 9, 2014 at 8:53 pm #415000
    Twoten
    Participant

    Re: aqdpra89uk Aqualtis Steam Washing Machine elements fail

    This machine is only about 18 months old and has just done it’s second element.
    It’s not worth replacing them!
    Because of the cost of them I think the owner is better off keeping the machine on contract/insurance.

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