Hotpoint Mistral Frost Free fridge freezer problem

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Viewing 11 posts - 1 through 11 (of 11 total)
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  • February 23, 2005 at 2:24 pm #8110
    nlambert
    Participant

    Help. my fridge on the above item is showing a temperature of +18. Freezer is still ok at -22. Fan does not come on when fridge door activated, although the light in the fridge still goes on and off. have had to throw out the fridge food as it wasn’t cold – Help??

    February 23, 2005 at 2:34 pm #126898
    nlambert
    Participant

    Re: Hotpoint Mistral Frost Free fridge freezer problem

    I have provisionally booked an engineer for Friday morning. I live in Peterborough. He is SJ Refrigeration and has ad in yellow pages and on yell.com. Anyone know if he is any good or can recommend anyone – I don’t want this to cost a bomb!!!

    February 23, 2005 at 2:55 pm #126899
    Simon46
    Participant

    Re: Hotpoint Mistral Frost Free fridge freezer problem

    Usually will be a freezer thermistor. Not a big job. Have you tried your postcode in the repairs@UKwhitegoods by clicking on the red toolbox on the home page?

    Regards
    Simon

    February 23, 2005 at 3:21 pm #126900
    nlambert
    Participant

    Re: Hotpoint Mistral Frost Free fridge freezer problem

    Thanks – I have tried but no one is available in my area on the site.

    February 23, 2005 at 3:30 pm #126901
    nlambert
    Participant

    Re: Hotpoint Mistral Frost Free fridge freezer problem

    Have found the model no – it’s R134A. The temp on the freezer has now risen to -17!! What is the safe range?

    February 23, 2005 at 3:32 pm #126902
    nlambert
    Participant

    Re: Hotpoint Mistral Frost Free fridge freezer problem

    Sorry – model no is FF93N – other one was product no

    February 23, 2005 at 3:36 pm #126903
    Dave_Conway
    Participant

    Re: Hotpoint Mistral Frost Free fridge freezer problem

    The freezer should stay frozen if you leave the door closed, the fan mainly circulates to the fridge, it will have a small effect on the freezer temperatre as well though.

    If it goes above -15 C and keeps rising then it may well be a good idea to remove the food and put it in a neighbours freezer if they have any space.

    Dave.

    February 23, 2005 at 3:53 pm #126904
    nlambert
    Participant

    Re: Hotpoint Mistral Frost Free fridge freezer problem

    Where is a good place to buy mail order parts online – my husband will probably want to try fitting it himself before paying an engineer 🙄

    February 23, 2005 at 5:34 pm #126905
    Dave_Conway
    Participant

    Re: Hotpoint Mistral Frost Free fridge freezer problem

    I would let the engineer you booked have a look to be honest, we can only assume one of the thermistors are at fault so purchasing one may be a wasted expense should it turn out to be something else.

    Dave.

    February 23, 2005 at 6:10 pm #126906
    nlambert
    Participant

    Re: Hotpoint Mistral Frost Free fridge freezer problem

    Thanks everyone for all your help. I will post when I know what the problem is for your info!!
    Nikki

    February 25, 2005 at 11:08 am #126907
    nlambert
    Participant

    Re: Hotpoint Mistral Frost Free fridge freezer problem

    Hi folks
    We have just had the problem fixed. It was indeed the thermistor (part no 2601683). The man was here about 1.5 hours. He defrosted it with a hairdryer first then replaced the part. The total bill was £75.00 (no breakdown on the invoice so don’t know labour charge etc) Does this sound like a reasonable price? Just for future ref really

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