CDA washer/dryer E13 – C19701N

This topic has 7 replies, 3 voices, and was last updated 11 years, 7 months ago by grooster.

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August 13, 2014 at 6:49 pm #81847

grooster
Participant

Hi,
Just had a call from a customer with a CDA washer dryer. She says it tripped the mains when she put the dryer on and now when she tries to use it, its flashing E13.
I can’t find any info on this but if anybody can point me in the right direction it would really be appreciated.

Cheers
Nick

August 13, 2014 at 6:51 pm #417879

Jackal
Participant

Re: CDA washer/dryer E13

CDA buy the product in from a range of manufacturers. It’s gonna be difficult to advise without knowing the model number.

Jackal

August 13, 2014 at 6:53 pm #417880

grooster
Participant

Re: CDA washer/dryer E13

Sorry forgot to say the model, it would help – C19701N.

August 13, 2014 at 7:59 pm #417881

timdowning
Participant

Re: CDA washer/dryer E13 – C19701N

Dryer element would be a good bet.

August 13, 2014 at 10:35 pm #417882

grooster
Participant

Re: CDA washer/dryer E13 – C19701N

Cheers Tim, it sounds like that but do you know what e13 means.
Thanks

August 14, 2014 at 6:12 am #417883

timdowning
Participant

Re: CDA washer/dryer E13 – C19701N

If it’s the same as the smeg ones then door lock, BUT that is just to throw you off the scent!

August 14, 2014 at 7:47 am #417884

Jackal
Participant

CDA washer/dryer E13 – C19701N

Correct model is CI970IN and yes it’s a Smeg in a CDA dress.

Technical says E13 is a door lock error.

Jackal

August 15, 2014 at 5:27 pm #417885

grooster
Participant

Re: CDA washer/dryer E13 – C19701N

Thanks for your help on this guys, cheers
Nick
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