Samsung rfg23uers fridge freezer

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  • August 14, 2014 at 10:14 am #81853
    geoffmackay
    Participant

    Not producing any ice,crushed or cubed. Water is being produced ok.
    Motor is running turning auger.
    Any ideas please?
    Machine is 12 months old.


    Geoff Mackay
    Carlisle

    August 16, 2014 at 5:47 pm #417892
    stevebunyan
    Participant

    Re: Samsung rfg23uers fridge freezer

    Hi
    Is the ice cube tray filling with water?

    Is it freezing the cubes?

    If no check fan is running when door closed and look for a build up of ice around the back panel 3/4 of the way down.

    If ice is visible it could be a failure of the defrost elements or may just need leaving to defrost for 48 hours with the door open and fridge turned off.

    August 16, 2014 at 6:54 pm #417893
    geoffmackay
    Participant

    Re: Samsung rfg23uers fridge freezer

    Thanks Steve, told them to go down the manual defrost route. Time will tell if it re occurs.

    Geoff

    August 17, 2014 at 9:05 pm #417894
    lee8
    Participant

    Re: Samsung rfg23uers fridge freezer

    If no water is entering the ice tray you’ll need to check water inlet solenoid. It’s twin set up so separate solenoid feeds water dispenser for drinking, the other feeds ice tray. It’s a common fault, for one solenoid to fail.

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