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This plastic cover at the back of the (inside) drum was mangled and torn off by a pair of tights! I have managed to find a replacement part…but I cannot budge the phillips head screw that holds it on. Is it left hand thread? After various screwdrivers I tried a Yankee driver for some good power and actually snapped the teeth off the end of the driver bit! So far I haven’t mangled the screw head, but getting worried I might. Any help appreciated.
Re: Panasonic drum bolts plastic cover
Hi
The model number would help people to solve your problem.
Washman
Re: Panasonic drum bolts plastic cover
Ah of course, sorry about that…
It is a NA-148VA2
Hop that helpsRe: Panasonic drum bolts plastic cover
I think from memory theres a cap in centre that needs lifted off by a flat blade screwdriver, then a philips screw, holding the plastic cover in place covering 6 x 13mm bolts that hold drum to spider.
Give it some welly.
Re: Panasonic drum bolts plastic cover
Thanks all for looking.
After breaking the tips off four impact driver bits, gave up in the end and called for a Panasonic Service guy from Panasonic’s support site. He came round on Weds, took one look and said no point trying, the machine is scrap. He said its a common problem and that nothing will budge that screw – their service engineers had tried everything and never managed to get one out. It seems it is a design flaw that the drum bolt heads (needing a cover) are inside the drum. Machine is just 4 years old – was not a cheap washer by anyone’s standards, so I am going to take this up with Panasonic. Probably won’t get anywhere, but worth a try I guess.Re: Panasonic drum bolts plastic cover
Got the same machine myself. As a temporary measure about 6 months ago I drilled the new cap so it would fit over the fixing bolt and sealed it in place. Worked fine since, I wouldn’t do this for a customer though
Re: Panasonic drum bolts plastic cover
Great minds think alike. I trimmed the cover so it would fit flat on the back of the machine, roughed area up a little with some sandpaper and glued it in with Araldite. Put the little screw cover cap back on and so far so good – three washes and it is still stuck fast. If it comes off I will try again with full Araldite (only had Araldite Rapid to hand).
Re: Panasonic drum bolts plastic cover
rp53 wrote:Thanks all for looking.
He said its a common problem and that nothing will budge that screw – their service engineers had tried everything and never managed to get one out. It seems it is a design flaw that the drum bolt heads (needing a cover) are inside the drum. Machine is just 4 years old – was not a cheap washer by anyone’s standards, so I am going to take this up with Panasonic. Probably won’t get anywhere, but worth a try I guess.I’ve been doing these machines & not had problems getting them undone!
Do you happen to have a 5 year warranty, if so, then its there problem to solve.
Re: Panasonic drum bolts plastic cover
Unfortunately didn’t opt for the extended warranty – just two years – so well out of warranty. Always the way I guess – bought a tumble drier at the same time which came with six year warranty.
Re: Panasonic drum bolts plastic cover
Just had another one exactly the same. Impact screwdriver won’t shift it. What a pile of c**p
Re: Panasonic drum bolts plastic cover
I spent ages trying to get one of these philps screws out, but no joy I tried both clockwise and anticlockwise even put the vice grips on it but it wont move,
its a ridiculous idea.Re: Panasonic drum bolts plastic cover
When I tried to remove that cover screw on my machine, the tip of my Stanley screwdriver snapped clean off. I read on the internet, that someone else had the same trouble.
Some folk, apparently, have successfully removed it with an ‘impact driver’.
It is a daft set up – and I was daft to buy that washing machine in the first place.
Re: Panasonic drum bolts plastic cover
Andy jones wrote:Got the same machine myself. As a temporary measure about 6 months ago I drilled the new cap so it would fit over the fixing bolt and sealed it in place. Worked fine since, I wouldn’t do this for a customer though
What sealant did you use? Did you cover outer edge circle and the one around the screw with sealant?
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