Norfrost Chest Freezer Help

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  • #82106
    Sarah E
    Participant

    Hi, I bought a second hand chest freezer and it appears the lid seal isn’t sealing properly. It’s model C4DE and I can’t seem to find replacement seals anywhere online.
    I’ve done a paper test, putting a sheet of paper in between the unit and the lid and from what I’ve been told, if you can pull the paper out, the seal has gone. Well there are two places in which I can pull the paper out.
    It’s not freezing food fully, the compressor is running constantly. Is it a complete lid change or can I get a replacement seal? Thanks

    #418702
    SAMURI
    Participant

    Re: Norfrost Chest Freezer Help

    Most chest freezers is a lid change.

    If the seal is not split it should be okay.

    wash the seal with a warm soapy cloth then warm the seal evenly with a hair dryer or a wallpaper steamer is better.

    Close the lid with the seal still warm and leave it closed for an hour with the freezer turned on.

    This will soften the seal and it should then seal again ok when it has cooled down.

    Bob

    #418703
    Sarah E
    Participant

    Re: Norfrost Chest Freezer Help

    Ah thank you very much for your reply, it’s very much appreciated. We feed our boxer dogs a raw diet and bought the freezer for their food which I order in bulk. It’s more than 3/4 full and I was concerned I’d have to buy another freezer. The seal isn’t split, so I’m hoping your advice works. Thanks again 🙂

    #418704
    Sarah E
    Participant

    Re: Norfrost Chest Freezer Help

    O.k so we have done all of the above which has helped the seal issue a bit. We took all the food out and put it in neighbours chest freezer while we try to sort ours out. So it’s been empty since yesterday teatime, on setting number 1 and we’d done the heating of the seal. It’s still constantly running, never shuts off. Does the thermostat need replacing possibly?
    I put it on fast freeze the other night for 24 hours but that didn’t help freeze the food any better. I don’t even know what number it should be on to freeze a bulk order of raw meat?
    Any advice would be helpful, thanks.

    #418705
    SAMURI
    Participant

    Re: Norfrost Chest Freezer Help

    The fault you have described is the compressor is worn not pumping correctly or it has a leak and has lost the refrigerant.

    This is not a DIY repair.

    Bob

    #418706
    Sarah E
    Participant

    Re: Norfrost Chest Freezer Help

    My husband has told me that when he got in from work in the early hours this morning, he turned the dial to zero and it the compressor stopped running, when he turned it back up, it only came back on at number 7. He turned it down again to zero, then it came on at 5. Does that still seem like a compressor problem or could it indeed be a thermostat issue?

    #418707
    Sarah E
    Participant

    Re: Norfrost Chest Freezer Help

    The freezer is nice and cold inside, with a bit of frost. It will keep food frozen if putting frozen food in, but takes a long time to freeze food that’s not already frozen when you put it in. Bare in mind that it’s a huge order of raw minced meat in bags which will take a while to freeze understandably, but it is working to a degree. It’s just not shutting on and off on it’s own without turning the dial ourselves.

    #418708
    SAMURI
    Participant

    Re: Norfrost Chest Freezer Help

    As I posted it is low on refrigerant due to a slow leak or the compressor is worn not pumping correctly.

    Bob

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