Panasonic NA-140VS4 Door Seal

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • October 20, 2014 at 2:36 pm #82703
    martyn54
    Participant

    Hi, could anyone help with my 5 months old washer. Came home to find water all over the floor after a wash. Opened the door and found the bottom of the door seal had a tear in it like it had been cut with a knife. Something must have got trapped in the door and ripped it.
    I have searched online for a replacement door seal and any information on how to replace it but had no luck. I suspect a Panasonic call out would cost a fortune as they would not allow it to be repaired under warranty.
    I have done a temporary repair with superglue so we can get some washing done but it still leaks, just not as bad.

    October 20, 2014 at 2:39 pm #420625
    kwatt
    Keymaster

    Re: Panasonic NA-140VS4 Door Seal

    So far as I know Glen Dimplex were doing the service on Panasonic as well as spare parts.

    I wouldn’t expect it to be cheap. 🙁

    K.

    October 20, 2014 at 2:54 pm #420626
    martyn54
    Participant

    Re: Panasonic NA-140VS4 Door Seal

    Thanks for the reply. I thought maybe I could repair it myself but can’t even find a spare part for it or any help on how to fit it. I was hoping that it would be possible to release the holding spring on the front and twist it so the tear would be at the top but doubt it would be that simple. Looking at other machines there is usually one at the rear of the seal as well, so would think my one has one as well.
    I searched the database of repairers on here and none came up.

    October 20, 2014 at 3:09 pm #420627
    kwatt
    Keymaster

    Re: Panasonic NA-140VS4 Door Seal

    Yeah, Panasonic have sorta got their own thing going on there with spares /service and there’s not many people been invited to the party. Hence you may find that not a lot of repairers will look at a Panasonic machine.

    There will be a front and rear retaining band so, you can’t do what you thought you might be able to I’m afraid and, normally, seals are shaped anyway these days so you wouldn’t usually be able to do that anyway.

    Instructions to fit any particular part are, at best, rare but mostly non-existent. The best you will normally get are generic instructions such as this:

    http://www.ukwhitegoods.co.uk/help/fix- … skets.html

    K.

    October 24, 2014 at 7:49 pm #420628
    Seamy
    Participant

    Re: Panasonic NA-140VS4 Door Seal

    If its only 4 months old why are you concerned with repairing it yourself, I have done them & its not an easy job.
    Surely its better to have it done free of charge under warranty by the manufacturers service technicians, I don’t think there would be an issue with it not being covered by warranty.

    October 24, 2014 at 8:21 pm #420629
    iadom
    Moderator

    Re: Panasonic NA-140VS4 Door Seal

    Really, as this type of fault is almost 99.9{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} due to customer misuse you still think it would be done under warranty?

    October 25, 2014 at 9:16 am #420630
    Seamy
    Participant

    Re: Panasonic NA-140VS4 Door Seal

    Yeah, I do warranty work for many companies & i’ve never put a tear in a door seal down to customer misuse.
    No skin off my nose.

    October 25, 2014 at 10:53 am #420631
    kwatt
    Keymaster

    Re: Panasonic NA-140VS4 Door Seal

    Might be and issue to the manufacturers and importers that read these forums.

    I reject calls all the time for that sort of thing.

    K.

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