Samsung Induction hob error code help

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  • November 17, 2014 at 6:00 pm #83057
    Suzie
    Participant

    Hello, I have a Samsung induction hob model number CTN464NCO1 11 months old, it has worked perfectly until today it has turned itself of and is showing error code LE it will not come back on either, I can’t seem to find any information on this error code has anyone had a similar problem or can offer me some advise, many thanks Suzie.

    November 17, 2014 at 7:41 pm #421577
    Lawrence
    Participant

    Re: Samsung Induction hob error code help

    you need an engineer ,if its 11 mths old its under guarantee.

    February 12, 2015 at 8:18 pm #421578
    GogLlundain
    Participant

    Re: Samsung Induction hob error code help

    Hi Suzie,

    We’re having exactly the same issue with our Samsung hob. It’s 13 months old but it has been in service for 11 months.

    What happened in your case, was it fixed or did you have to replace the hob?

    Regards,
    Gog

    April 20, 2015 at 1:23 pm #421579
    GogLlundain
    Participant

    Re: Samsung Induction hob error code help

    Hi all,

    We called Samsung and we’re still under warranty. The man they sent around recognised the issue as a “known problem”. Some of the cables that attach to the plates in the hobs can weld to the plate causing the issue. We had to replace all of ours, the worst case he’d seen.

    All replaced and working now. Let’s hope it stays that way…

    Gog

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