bosch wae24466/gb03 error 21?

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  • #83365
    garn
    Participant

    hi garn hear im out on call with this model which is error 21 flashing
    bosch wae24466gb/03 error 21?
    it say motor fault but no success.

    Garn

    #422575
    aqualectric
    Participant

    Re: bosch wae24466/gb03 error 21?

    If that’s an F21 fault, it’ll be brushes. But after fitting the brushes, the computer has to be reset.

    To reset:-

    Unplug the motor; plug the machine in to the mains. Turn the dial to the “six o’clock” position (usually spin only). Hold down the “spin speed” selection button for two seconds and then turn the dial one click clockwise. Release button and turn the dial to “Off” position.
    Turn the dial back on and the display shows as normal.

    Note: This can take you 20+ attempts; so don’t lose heart, it’ll work eventually. Stupid and pointless attempt by BSH to foil repairs by external engineers. Don’t forget to plug the motor back in before you select and initialise the cycle, or it may revert to F21 again…….

    HTH,

    Steve.

    #422576
    garn
    Participant

    Re: bosch wae24466/gb03 error 21?

    Thanks for the reply when i left yesterday the error went from F21 to F63

    Still Bewildered Garn..

    #422577
    aqualectric
    Participant

    Re: bosch wae24466/gb03 error 21?

    Have you done the reset? F63 is PCB fault but can also be cleared by resetting the PCB as above. If you try this again (X 20) and F63 still shows, module is goosed. (technical term 😉 )
    Both faults are responses to a power cut or surge experienced by the board but from different sources.

    HTH,

    Steve.

    #422578
    garn
    Participant

    Re: bosch wae24466/gb03 error 21?

    Ok thanks for the info il try it this afternoon.

    #422579
    eastlmark
    Moderator

    Re: bosch wae24466/gb03 error 21?

    as above but don’t unplug he motor, don’t hold the spin speed button, just press it and turn the selector…. now find it works first time for me.

    #422580
    iadom
    Moderator

    Re: bosch wae24466/gb03 error 21?

    That hasn’t worked for me, tried everything on thus one but cant shift it.

    #422581
    iadom
    Moderator

    Re: bosch wae24466/gb03 error 21?

    Finally. 8) :rolls: took me twice as long to clear F21 than it did to change the bloody brushes in the first place, stupid idea. 🙁

    #422582
    nomadPaul
    Participant

    Re: bosch wae24466/gb03 error 21?

    iadom wrote:Finally. 8) :rolls: took me twice as long to clear F21 than it did to change the bloody brushes in the first place, stupid idea. 🙁

    The idea is that it locks the appliance to protect the motor and only reset once the brushes are renewed. It can take a couple of tries . The best thing is to do it quite quickly . I.e don’t dwell on holding the spin speed button once the selector knob has been clicked on one position.

    #422583
    iadom
    Moderator

    Re: bosch wae24466/gb03 error 21?

    I suspect this customer had been ont’internet and tried to reset it several times before she called me.

    #422584
    timdowning
    Participant

    Re: bosch wae24466/gb03 error 21?

    That’s why then…

    If reset is carried out more than 5 times before brushes are replaced then reset must be carried out 3 times after brush change with a different set of finger prints, its in the manual.
    🙂

    #422585
    nomadPaul
    Participant

    Re: bosch wae24466/gb03 error 21?

    It will also take a DNA sample to prevent further ‘meddling’…….. 🙂

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