HOTPOINT DWF50 ” DELICATE ” FLASHING

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  • #8347
    admin
    Keymaster

    I’VE GOT A HOTPOINT DWF50 DISHWASHER WITH FOLLOWING PROBLEM

    DISH’S NOT WASHED ( DRYING DOES NOT SEEM TO BE TAKING PLACE EITHER — IT IS LIKE THERE IS NO HOT WATER / HOT AIR AS WHEN OPENED WHEN FINISHED NO STEAM IS AROUND , JUST WET UNCLEAN POTS )

    THE ” DELICATE ” ( 6th ALONG ) LIGHT IS FLASHING

    RANG HOTPOINT AND ” FAULT CODE ” NOT LISTED ( SUPRISE , SUPRISE ) BUT THEY SAID THEY COULD ARRANGE FOR A ENGINEER TO COME FOR A FEE OF £89 !!!!!! ( PARTS WOULD BE “FREE” BUT LABOUR WOULD NOT )

    CAN ANYBODY HELP

    #128062
    Martin
    Participant

    Re: HOTPOINT DWF50 ” DELICATE ” FLASHING

    I suspect the drain pump is jammed up with something? Please tell me, when you start a programme (any programme) you should hear the drain pump ‘whirring’…..and the sump should be empty of water…is it in your case I wonder?

    Martin

    #128063
    admin
    Keymaster

    Re: HOTPOINT DWF50 ” DELICATE ” FLASHING

    THANKS FOR REPLYING

    AFTER REMOVING FILTER ( TO CLEAN ) THE ” SUMP ? ” WAS FULL OF WATER

    JUST TURNED ON DISHWASHER AGAIN AND ONLY LIGHT FLASHING IS ” RINSE AID ” . HAVE NEVER USED RINSE AID BEFORE SO CAN’T THINK THIS HAS ANTHING TO DO WITH IT


    ALSO SALT NEEDED TO BE REFILLED ( WHICH I DID ) AND SINCE THEN DISHWASHER HAS NOT WORKED

    COULD EITHER OF THESE HAVE ANYTHING TO DO WITH IT

    ——————————————————————————-

    I HAVE JUST RECLEANED THE FILTER AND SET DISHWASHER TO CLEAN 2 PLATES ONLY ( TO TEST ) WILL POST DETAILS TOMORROW

    #128064
    clivejameson
    Participant

    Re: HOTPOINT DWF50 ” DELICATE ” FLASHING

    The sump will always have some water in it although if its draining correctly this will be below the level of the filter.
    As Martin asked….do you hear the drain pump making a noise as soon as the machine starts up?

    #128065
    Martin
    Participant

    Re: HOTPOINT DWF50 ” DELICATE ” FLASHING

    RUSST wrote:COULD EITHER OF THESE HAVE ANYTHING TO DO WITH IT

    …….Oh and there’s really no need to shout (YOUR CAPS LOCK IS ON) we’re only trying to help after all 😀

    Martin

    #128066
    admin
    Keymaster

    Re: HOTPOINT DWF50 ” DELICATE ” FLASHING

    sorry for shouting 😀

    when the dishwasher starts it does make a noise ( “whirring” ? ) for approx. 30 seconds before wash starts

    i also noticed that for last 2 attempts the compartment where you put the tablet has not opened ( tablet still inside )

    it appears that the programme ( any ) stops around half way through it’s cycle ( or at least before tablet door opens and hot water arrives )

    cheers

    #128067
    Martin
    Participant

    Re: HOTPOINT DWF50 ” DELICATE ” FLASHING

    russt,

    No probs on the SHOUTING by the way 😆

    It sounds as though the water inlet side of your machines cycle is not operating? I would advise getting an engineer in to check it out for you. We may have one on site covering your area? Try this link : –

    Repairs@

    Martin

    #128068
    admin
    Keymaster

    Re: HOTPOINT DWF50 ” DELICATE ” FLASHING

    live in ashton under lyne , tried your link but to no avail

    there is water ( i think it is the pre-wash ) in the machine

    i ” think ” it could be a ” heating ” problem as all appears normal upto the wash/tablet release point

    #128069
    clyde
    Participant

    Re: HOTPOINT DWF50 ” DELICATE ” FLASHING

    RUSST47 wrote:
    THE ” DELICATE ” ( 6th ALONG ) LIGHT IS FLASHING

    ” think ” it could be a ” heating ” problem as all appears normal upto the wash/tablet release point

    Correct mate – fault is time out heating up. if there are no local engineers listed in your area get back onto hotpoint as it probly will need a part replacing.

    Clyde 8)

    #128070
    admin
    Keymaster

    Re: HOTPOINT DWF50 ” DELICATE ” FLASHING

    just had hotpoint engineer repair my dishwasher

    it turned out i was right and it was the heater , which had to be replaced ( part was £26 but paid £90 as standard charge — it only took 30 minutes to repair )

    also

    i was told not to use it for a couple of days whilst the tray underneath dries out , if i did then the ECO 45 light would light up

    😀

    #128071
    Martin
    Participant

    Re: HOTPOINT DWF50 ” DELICATE ” FLASHING

    russt47 wrote:i was told not to use it for a couple of days whilst the tray underneath dries out , if i did then the ECO 45 light would light up

    That’s only marginally possible if the engineer didn’t bother to dry out the baseplate in the first place having disconnected and replaced the heater unit 🙁

    Ah well! Thanks for letting us know and hopefully you are sorted now albeit at a price ‘cos Hotpoint engineers charge OTT service rates ❗

    Martin

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