ISE 5 Noisy drum

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  • January 6, 2015 at 11:05 pm #83638
    MARRA
    Participant

    Hi all
    As this is my first post I would just like to say thanks for all the help and support I have gleaned from the vast array of topics and threads I have read on the site in support of my household appliances over the last few years 😀
    Unfortunately over the last few days my ISE 5 has developed a grumbly drum and I would appreciate a few pointers on the spare parts for the bearings and tub seal, as I can’t seem to find any previous posts in the forums.

    The only info I can find anywhere on the machine is :-
    ISE 5 1600RPM 2100W
    NN1647CV4
    Ser. No. 0061680800053005000Z

    Hoping you can help

    Thanks in advance 🙂

    January 6, 2015 at 11:22 pm #423318
    kwatt
    Keymaster

    Re: ISE 5 Noisy drum

    Hi Marra,

    If you drop a line to Dave on spares@ukwhitegoods.co.uk he should be able to sort those parts out for you, offhand even I can’t find them but, in fairness, they are not commonly used ones.

    They should be stock though.

    K.

    January 11, 2015 at 5:26 pm #423319
    MARRA
    Participant

    Re: ISE 5 Noisy drum

    Hi Kwatt

    Thanks firstly for your speedy reply to my query. I did as you suggested and contacted the spares dept. who came back to me almost as quickly as you had with the necessary parts. I ordered straight away, received them yesterday and spent all day (really 😯 )stripping the machine down, replacing bearings and building it back up.
    After giving it a service wash, it’s just coming to the end of its first wash proper and its as smooth and as silent as the day it was born!!!
    It’s not a job for the faint hearted but so rewarding to repair it instead of just throwing it out and buying new, the essence of ISE’s business model I suppose.
    So a massive thank you to your good selves at ukwhitegoods for your time and knowledge. Another satisfied customer 😀

    January 11, 2015 at 8:29 pm #423320
    iadom
    Moderator

    Re: ISE 5 Noisy drum

    It gets better with practise, I have done 6 or 7 on that model, takes just over an hour. 😉

    Leave the motor connected to the drum at all times and lift the whole assembly out through the front. 8)

    January 11, 2015 at 9:18 pm #423321
    madrat
    Participant

    Re: ISE 5 Noisy drum

    Took me 6 hours when I did it on our Beko and I was knackered at the end of it. Last hour was re fitting the kitchen cupboard door I knocked off when the drum assembly went one way and the case went the other 😳

    January 11, 2015 at 10:08 pm #423322
    iadom
    Moderator

    Re: ISE 5 Noisy drum

    6 hours. :eeek: I do those without removing the motor from the drum either, always around
    90 minutes

    January 11, 2015 at 10:54 pm #423323
    madrat
    Participant

    Re: ISE 5 Noisy drum

    I was my first time.

    January 12, 2015 at 8:55 am #423324
    iadom
    Moderator

    Re: ISE 5 Noisy drum

    8) :mrgreen:

    When you cut your teeth on the old English Electric Liberators these are a doddle.

    January 12, 2015 at 1:50 pm #423325
    Martin
    Participant

    Re: ISE 5 Noisy drum

    iadom wrote:When you cut your teeth on the old English Electric Liberators these are a doddle.

    You are our hero Jimmy boy! 😀

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