John Lewis washing machine E10 error

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Viewing 10 posts - 1 through 10 (of 10 total)
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  • January 23, 2015 at 8:54 pm #83857
    billtweedy
    Participant

    Hello

    I have a JLWM1203 washing machine and it has given an E10 error.

    I know this is caused by the water level not rising enough to allow the machine to continue. The problem is that the machine is pumping the water out at the same time so it will never fill up correctly.

    I’m hoping someone can give me a clue what is wrong.
    many thanks.

    Bill Tweedy

    January 23, 2015 at 11:02 pm #423985
    electrofix
    Moderator

    Re: John Lewis washing machine E10 error

    is the water actually being pumped out or is the outlet hose too low allowing it to syphon ?

    Dave

    January 24, 2015 at 9:06 am #423986
    billtweedy
    Participant

    Re: John Lewis washing machine E10 error

    It’s not siphoning as far as I can tell, the water going into the drain seems to be pumped. The pump is generally very quiet.

    It doesn’t always happen and when it does it is the last 4 minutes of it’s cycle.

    Bill

    January 24, 2015 at 5:52 pm #423987
    electrofix
    Moderator

    Re: John Lewis washing machine E10 error

    the last 4 mins of any cycle is spinning so it should be pumping out

    Dave

    January 24, 2015 at 6:08 pm #423988
    billtweedy
    Participant

    Re: John Lewis washing machine E10 error

    Is there a chance that both filling and pumping can happen at the same time?

    Thanks
    Bill

    January 25, 2015 at 12:16 pm #423989
    billtweedy
    Participant

    Re: John Lewis washing machine E10 error

    Just an update – I managed to find the last error code reported by turning the program knob to the 2nd position and holding both the start button and the one to it’s left which gives an E11 code.

    The tap is obviously on and the mains pressure is OK so is there anything else that could give me this problem?

    Thanks

    Bill

    January 25, 2015 at 12:45 pm #423990
    Martin
    Participant

    Re: John Lewis washing machine E10 error

    The inlet valve faulty.

    January 25, 2015 at 3:21 pm #423991
    billtweedy
    Participant

    Re: John Lewis washing machine E10 error

    Martin wrote:The inlet valve faulty.

    If that is the fault would it not happen on other fill cycles or could it be an intermittent fault.

    Thanks

    Bill

    January 25, 2015 at 3:26 pm #423992
    Martin
    Participant

    Re: John Lewis washing machine E10 error

    You said it happens at the final rinse stage, the only part of the cycle when BOTH valve coils are energised. Therefore I conclude the valve is faulty. They often fail so it wouldn’t surprise me in the least.

    January 25, 2015 at 9:34 pm #423993
    billtweedy
    Participant

    Re: John Lewis washing machine E10 error

    Thanks for the explanation, I’ll check them out.

    Thanks

    Bill

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