samsung rs20ccms Home › Forums › Public Support Forums › Help And Support › Fridge And Freezer Forum › samsung rs20ccms This topic has 3 replies, 2 voices, and was last updated 10 years, 11 months ago by dmwillz. Viewing 4 posts - 1 through 4 (of 4 total) Author Posts May 10, 2015 at 8:16 pm #84929 dmwillzParticipant Hi recently moved my perfectly working samsung from garage to kitchen,now its not freezing or cooling properly some frozen water can be seen under bottom drawer of freezer Any help appreciated May 11, 2015 at 7:40 am #427186 SAMURIParticipant Re: samsung rs20ccms Empty it and turn it of for 48 hours and leave the doors open to carry out a full defrost. When you turn it back on after two to four hours it should work ok Bob May 11, 2015 at 5:01 pm #427187 dmwillzParticipant Re: samsung rs20ccms Thanks for your reply With a full defrost am i likely to get water covering the kitchen floor? May 11, 2015 at 9:41 pm #427188 SAMURIParticipant Re: samsung rs20ccms The drain Tray may not be able to take all the water so it is worth putting a towel on the floor and a towel on the bottom inside the freezer. Bob Author Posts Viewing 4 posts - 1 through 4 (of 4 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In