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I PURCHASED A DIPLOMAT OVEN ADP0500 JUST TWO YEARS AGO AND THE GRILL SECTION IS NOW NO LONGER WORKING. THE APPLIANCE IS COVERED BY BRITISH GAS INSURANCE WHO PROMPLTY CAME OUT WHEN CALLED BUT COULD DO NOTHING WITH THE APPLIANCE AS IT DID NOT CARRY A GAS COUNCIL NUMBER. CAN ANYONE HELP ME FIND THE GC NUMBER FOR THIS APPLIANCE?
Re: DIPLOMAT OVEN ADP0500
Hi Gill,
BG are supposed to be able to repair any appliance, or so they say! The reality seems to be somewhat different from the blurb in the brochures.
The appliance is a pretty common one, spares are easily available from ourselves (spares@ukwhitegoods.co.uk) or from MFI themselves and you can reach MFI Extracare on 08457 959722 and they too will be able to provide any spares required.
There are, in addition to that, MFI’s own engineering force as well as over sixty approved independent repairers that work on behalf of MFI throughout the UK from Shetland to Land’s end. It’s really not hard to get it repaired or obtain spares.
Makes you wonder what the problem with BG is doesn’t it?
K.
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