Zanussi DWS39 does not drain

Home Forums Public Support Forums Help And Support Dishwasher Help Forum Zanussi DWS39 does not drain

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #86066
    TPZ
    Participant

    Hi, our Zanussi DWS39, Product Number 911734013, Serial number 04380073 is not draining correctly. It goes through the complete cycle but water still remains in the bottom of the dishwasher to a level covering the filters. I have removed and cleaned all the filters- no heavy food deposits present. The Wash pump is working fine- I have checked it anyway for debris and it is OK and the impeller spins OK. I also checked all other tubes and pipes and found no blockages. I checked the drain outlet for debris and this is also clear. The drain hose has also been checked – no blockages or debris in the hose and its position into the drain pipe is OK and is not causing any siphoning back into the appliance. I removed the drain pump and checked that there is no blockage or debris in the pump- that too is clear and the impeller can be rotated easily so no issue there. Using a multi meter I checked the resistance across the connector terminals of the pump alone and it has a reading of 172 Ohms. Having viewed the e-spares info it indicated a good pump should be around 200 Ohms. Would you expect 172 Ohms to be in the OK region indicating the pump is OK or is it too low compared to the 200 Ohms recommended indicating the pump may be NG and in need of replacing. Are there any other diagnostic checks you could recommend to try and get to the root cause of the problem and ultimately a fix. Regards. TPZ

    #430213
    mikethemechanic
    Participant

    Re: Zanussi DWS39 does not drain

    hi it sounds like you have been really thorough i don’t want to teach you to suck eggs but just incase you have missed any thing lets start at the beginning with the water in the machine can you put the drain hose in a bucket and then start a program the 1st thing is should do is drain does any water come out into the bucket? the other thing to note is there any noise from the pump as it try to pump out?

    #430214
    TPZ
    Participant

    Re: Zanussi DWS39 does not drain

    Thanks Mike- I’ll give the drain into a bucket a try and see what I get. Haven’t noticed any unusual noises when it starts up but I’ll give it some closer attention. 🙂 Many thanks.TPZ

    #430215
    TPZ
    Participant

    Re: Zanussi DWS39 does not drain

    Hi. Tried Mikethemechanics suggestion and confirmed that nothing was drained out when the cycle started. On he noise front it did sound rough until the wash part of the programme started. I guess this would mean that either the drain pump is no good or the part of the program card that controls the pump is ng. if the rough graunchy sound is the pump trying to get going then am I right in concluding that the pump is getting a signal from the card and it is the pump that is ng,
    Advice gratefully received.Cheers.TPZ

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.