Does anyone know where (if it is possible at all) to purchase a complete door for the above. Both sets of glass are in tact but the door will not shut and I think it’s a problem with the hinges.
I’ve just had an email sent to spares@ukwhitegoods.co.uk from someone asking exactly the same question but with a different email address Deb, is this a coincidence ?
If it is, I’ll answer the same.
I’ll need the full model number beginning APL or AHY from the rating plate to identify as the whole door cannot be purchased, all the parts are individual.
I have a very similar problem as well, I’ve seen another post on the subject where the problem seems identical to mine. An eyelet on each hinge that connects to the spring mechanism has stretched and opened up meaning the spring on the hinge can no longer connect.
The hinges seem to have a brand name on them but I’m not sure I can remember it properly, I think it’s something like Nuovo Star and there was also quite a large E stamped on there so maybe this is a model code.
If these parts are available they are very simple to detach/attach.
We’ve got exactly the same problem!! It is the hinges and there is definately a problem with them. if anyone knows where its possible to get hold of new hinges can they please let me know on churchill.baileys@btinternet.com
many thanks