Zanussi ZWD12270w only partially drains

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  • November 27, 2015 at 12:44 pm #86838
    bigelf
    Participant

    Zanussi ZWD12270w
    get e20 error in cycle
    seems to be a drain problem
    I thought it was the motor but it seems not (?)
    It drains quite strongly for about 30 seconds but then nothing even though the drain still seems to be pumping.
    I have tried draining a few times and its the same each time. Strong water pumping for 30 seconds if the drum has some water then nothing though it’s still pumping.
    When I check the emergency filter there is still quite a lot of water in there.

    update :
    It seems to drain water in any mode but leaves about 1-2 litres which is in the filter. If I drain a full wash it empties 90{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the water. So for some reason it keeps leaving ~1 litre in any cycle. A dryer issue ?

    Any thoughts appreciated.

    November 27, 2015 at 12:56 pm #433163
    bigelf
    Participant

    Re: Zanussi ZWD12270w only partially drains

    ignore this.
    it seems to drain any amount (1/2 / full) but leaves about 1 litre of water.

    It seems to start pumping out strongly (I can see the water in the sink) and after about 20 seconds a 2nd motor starts and this seems to stop the draining (but not the motor sounds)

    November 27, 2015 at 2:27 pm #433164
    Martin
    Participant

    Re: Zanussi ZWD12270w only partially drains

    It’s a gravity fed pump and not a suction pump therefore whatever pipe work lies beyond the pump and its final outlet will equal the quantity of water remaining.

    November 27, 2015 at 2:45 pm #433165
    bigelf
    Participant

    Re: Zanussi ZWD12270w only partially drains

    thanks

    so you mean it is normal in this machine to have maybe 1 litre left ?

    The E20 error is a new issue.

    November 27, 2015 at 4:00 pm #433166
    bigelf
    Participant

    Re: Zanussi ZWD12270w only partially drains

    tried 2 full washes and a dryer cycle
    the 2 washes went ok
    But the dryer stopped about 10 minutes in with E20
    It seems to be a dryer problem ?

    November 27, 2015 at 4:02 pm #433167
    Martin
    Participant

    Re: Zanussi ZWD12270w only partially drains

    E20 tumble dryer error refers NOT to a drain fault but indicates a fluff blockage in the condenser unit.

    November 27, 2015 at 4:13 pm #433168
    bigelf
    Participant

    Re: Zanussi ZWD12270w only partially drains

    Thanks. Would I be able to fix this myself ?
    Where is the condenser unit ?
    I have no idea
    I see another siphon come out the drum that is not the wash drain siphon

    November 27, 2015 at 4:25 pm #433169
    Martin
    Participant

    Re: Zanussi ZWD12270w only partially drains

    Access to the condenser requires a good degree of major surgery. Lots to remove inside, not for the faint hearted. It might be far better to call in a local repair person if the challenge is too great.

    (Sorry but we cannot talk/type you through the various stages in order to assist otherwise) 🙁

    November 27, 2015 at 4:33 pm #433170
    bigelf
    Participant

    Re: Zanussi ZWD12270w only partially drains

    OK thanks Martin

    I tend to do 2 things that may have caused it.
    A few times I have used those ‘woolly tumbler balls’ supposed to help with lofting
    I also tend to put quite wet clothes in the dryer.
    Anyhow, at least I still have a washing machine.

    November 27, 2015 at 4:57 pm #433171
    bigelf
    Participant

    Re: Zanussi ZWD12270w only partially drains

    I was reading another site that says to find the fault
    select a program (not first one) and press and hold start and button to the left

    I tried this and got ‘ ed4 ‘

    November 27, 2015 at 5:31 pm #433172
    Martin
    Participant

    Re: Zanussi ZWD12270w only partially drains

    bigelf wrote:I tried this and got ‘ ed4 ‘

    Oh don’t over complicate the basic problem with possible erroneous fault codes from button pressing.

    But ED4 relates to ‘Dryer Relays Faulty’…..nope, mean neither. Disregard 😉

    November 28, 2015 at 3:19 am #433173
    bigelf
    Participant

    Re: Zanussi ZWD12270w only partially drains

    self-fixing : do you think this is beyond me ? e.g. I guess it’s not a case of trying to stick a wire through a pipe ?

    Do you think I would need a new part ?

    I see Currys would be £119 to repair including part (if I read right)

    November 28, 2015 at 7:49 am #433174
    bigelf
    Participant

    Re: Zanussi ZWD12270w only partially drains

    is this where my fault likely is ?
    I think I can see this in the far right corner. With a fanbelt on it

    https://www.youtube.com/watch?v=iysqNiAEueY

    November 28, 2015 at 7:51 am #433175
    bigelf
    Participant

    Re: Zanussi ZWD12270w only partially drains

    general question

    Do new washer dryers still have a potential ‘lint-dryer’ blockage problem ?
    Or is it a thing of the past for older machines ?

    I see indesit washer dryers seem to have a ‘fluff filter’, whereas Hoover do not seem to ?

    November 28, 2015 at 8:14 am #433176
    Martin
    Participant

    Re: Zanussi ZWD12270w only partially drains

    YouTube is a brilliant media tool but boy does it ever give wrong or bad advice. LG and Zanussi are two separate beasts. Access to each far different.

    Lint problems on washer/dryers a major issue. 99{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} don’t have lint filters including Zanussi.

    Currys repair service an expensive joke. Local repair guy is who you need call. Don’t start poking wire about meanwhile by the way.

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