Home › Forums › Public Support Forums › Help And Support › Dishwasher Help Forum › Kenwood dishwasher (KDW60B13) not filling with water
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endorium.
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December 13, 2015 at 2:41 pm #87018
endorium
ParticipantHad the above dishwasher for over a year. Always worked perfectly.
I disconnected the machine from the mains need to shut off water to house to fit a new shower.Since connecting it back up I get the E1 error (not filling fast enough).
Pressure on water to machine is fine.
When it first starts it does the drain cycle correctly. After this finishes it is not letting water into the machine. Has something got out of synch due to me disconnecting it?
It just seems the switch that lets the water in is not coming on. Any ideas would be grateful before I call someone out to it
December 13, 2015 at 6:12 pm #433695DixonsDan
ParticipantRe: Kenwood dishwasher (KDW60B13) not filling with water
Hi,
If the appliance was working 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} fine before it was disconnected I can only assume the inlet hose has been kinked when pushing back in, has this been checked?
The first thing a dishwasher does when starting a cycle is drain. If the draining is continued this normally mean there is water in the base. Tip the machine back 45 degrees to see if any water comes out (With it disconnected from the power)
Once these have been checked test again and let us know.
Thanks,Dan.
December 13, 2015 at 6:44 pm #433696endorium
ParticipantRe: Kenwood dishwasher (KDW60B13) not filling with water
Hi Dan,
I have tried it with the dishwasher pulled out and the hoses are not kinked in anyway. I have tipped it up and looked in the bottom pan and the is no water.
It does the drain cycle when it starts but it only lasts a short time (nothing to drain). I know the drain phase does work as i poured water into the dishwasher then switched it on and it drained it all out.
It just seems like the switch that opens to let the water in is not opening. Cant work out why this would be though? It was fine before turning the mains power off.
Thanks
Sebastian
December 13, 2015 at 6:48 pm #4336971totalshambles
ParticipantRe: Kenwood dishwasher (KDW60B13) not filling with water
Other things it can be on these things.. Common faults on these things is the l/h/side chamber water input `matrix` gets blocked by lime quickly stopping the machine from filling, if you put your ear to the side you should hear the valve slightly humming/buzzing which means it is at least getting power- can you hear any humming from the valve? if not it might be a dud o/ciruit valve solenoid coil which is pure coinicidence- doubtful you`ll have the very rare valve humming but still won`t open the valve`s internal plunger fault and on a year old or so machine I`d be surprised if it`s a broken wire in the loom but you never know- If the valve is humming and all the simple stuff has been checked it`ll probably be this side matrix blockage- turn power off, turn off h2o, remove side, disconnect hose from valve and blow up the pipe that`ll prove if matrix is blocked, if it is do not buy a replacement matrix but get Kilrock kettle descaler and disconnect the matrix carefully do not break the matrix securing nut that you have to undo from inside the tank, lay matrix on some newspaper and pour in a small amount of descaler down the valve pipe in to the matrix and watch for fizzing. ( for others reading this in the future: if it is a leaked base another common problem that is not obvious is the salt pot securing nut goes loose allowing a leak in to the base thus tripping the emergency over flow flood switch and the bottom wash blade turret goes loose too..two points to check.) Other than that the dishwashers are not that bad.
December 13, 2015 at 7:01 pm #433698endorium
ParticipantRe: Kenwood dishwasher (KDW60B13) not filling with water
Hi
definitely no leak anywhere. Base plate is completely dry. Pump does stop draining after 15-20 seconds. With pipe disconnected from machine water pours through it.
Filter on inlet valve is clean. All taps are switched on when mains is connected.
I have looked at the water input matrix but no water gets that far. It just seems like the water inlet valve will not open.Can I test it with a multi meter? If it tests out to be ok what send the signal to that valve that may be causing it not to open?
Thanks for your help
Sebastian
December 13, 2015 at 7:10 pm #433699DixonsDan
ParticipantRe: Kenwood dishwasher (KDW60B13) not filling with water
You should get 240v to the fill valve. If no joy check the wiring harness. The wireing that runs under the door is common on all dishwashers to split.
Check continuity from the PCB in the door to the fill valve.
December 13, 2015 at 7:17 pm #433700endorium
ParticipantRe: Kenwood dishwasher (KDW60B13) not filling with water
with power off to the machine what resistance should I get when putting the multi meter to the inlet valve?
December 13, 2015 at 7:20 pm #433701DixonsDan
ParticipantRe: Kenwood dishwasher (KDW60B13) not filling with water
It can vary with coils but I would expect the solenoid resistance to be in the Kilohm range.
December 13, 2015 at 9:06 pm #4337021totalshambles
ParticipantRe: Kenwood dishwasher (KDW60B13) not filling with water
inlet valve about 3.5 to 4.4 Kohms
Dislikes big business, dislikes politicians, but above all dislikes the appliance industry but I`m stuck with it.December 13, 2015 at 9:41 pm #433703endorium
ParticipantRe: Kenwood dishwasher (KDW60B13) not filling with water
Took off the leads going to the input valve. Multimeter on each electrode and no reading at all? Guess that means its the switch? Is this usual to happen?
December 14, 2015 at 5:18 am #4337041totalshambles
ParticipantRe: Kenwood dishwasher (KDW60B13) not filling with water
Took off the leads going to the input valve. Multimeter on each electrode and no reading at all? Guess that means its the switch? Is this usual to happen?
Is this what you mean? I took both the wires off the inlet valve and set my meter to Kohms ( not set on x10 by mistake otherwise you`ll read nothing anyway ) and tried to read through the valves teminals but no joy, no reading at all, there`s open circuit between these two terminals. (1)Suppose that means that the valve is a gonna? (2)Is this common?
1 yes the valve has snuffed it.
2 no not particulary, bit of a coincidence to say the least.
Suggest you do not get a cheap pattern valve to replace it some of those are pretty bad but a baumatic one will do the job if Kenwood one a rip off price or o/stock- should be about a 15 quid part either way, Also suggest possible cause of solenoid coil going open circuit in first place and that maybe part blockage in matrix as mentioned before= causes valve to o/heat as slow filler ( perhaps ) though slow filling not overly a common cause either, but very slow filling certainly is. So since you`// have to take matrix pipe off valve I`d try blowing up the pipe as suggested to see if blockage is there it`ll either be yes there is one no there isn`t one! You`ll probably need to get a small narrow hose clip to replace the often fitted factory pipe`s clip where the pipe is fitted to the valve.
Best of luck with it.December 14, 2015 at 8:20 am #433705DixonsDan
ParticipantRe: Kenwood dishwasher (KDW60B13) not filling with water
Check the wiring harness.
December 14, 2015 at 1:02 pm #433706endorium
ParticipantRe: Kenwood dishwasher (KDW60B13) not filling with water
I will check the wiring harness tonight. Am I just checking nothing is loose and broken? It does seem the valve switch is faulty given the readings so will order one.
Found a spare for the inlet valve on this site. It is only £5? Do you think the quality of it will not be good enough?
“https://shop.ukwhitegoods.co.uk/un7113-universal-washing-machine-water-inlet-fill-valve”
December 14, 2015 at 9:42 pm #4337071totalshambles
ParticipantRe: Kenwood dishwasher (KDW60B13) not filling with water
Impossible for me to comment on pattern valves as I don`t fit them. But under the circumstances for a fiver + p.p it is the most obvious thing to get to try. Best of luck and we`ll see what happens
December 22, 2015 at 5:36 pm #4337081totalshambles
ParticipantRe: Kenwood dishwasher (KDW60B13) not filling with water
What was the out come? Did you buy a new valve and fit it and try it? What is the update please?
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