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Hi all
I refer to the latest e mail correspondence from JTM/0800 repairs stating that they will refuse and not pay for ANY job that is invoiced with out a photograph of the rating plate and this includes gas hobs and integrated appliances.I feel that this is unacceptable and they are trying to make the job harder for the engineers and delay payment.
I have had it clarified from Cata that they will accept the completed job invoices without this demand and can be noted that the serial number / rating plate is not accessible.
If any engineers get invoices rejected by JTM/0800 repair then I can and will supply the confirmation from Cata that they will accept and pay job invoices where to access the rating plate you need to remove another appliance to gain access the information.
Bryan
Re: JTM & 0800 Latest demand from engineers
no surprises there then – jtm trying to avoid payment
never
Re: JTM & 0800 Latest demand from engineers
they have updated that though:
Photographs of the rating plate will not be expected if:
The appliance is integrated and would need to be removed in order to access the serial number only.
The rating plate has been removed or has worn off. In those circumstances a photo showing where the rating plate has been/should be will suffice.Re: JTM & 0800 Latest demand from engineers
I have been to many cata machines that dont have a rating plate. So i just send a photo of the appliance and say you find it.. good luck.
Re: JTM & 0800 Latest demand from engineers
they have updated that though:
Photographs of the rating plate will not be expected if:
The appliance is integrated and would need to be removed in order to access the serial number only.
The rating plate has been removed or has worn off. In those circumstances a photo showing where the rating plate has been/should be will suffice.Yes Simon I know after a e mail I sent to Charlie Draycott pointing out several things and pointing out that they held engineers health and safety as not a concern and that further damage could be occurred by removing appliances that have no fault to access the rating plate.
Bryan
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