Service management software

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Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • January 17, 2016 at 3:28 pm #87344
    kentapplianceworld
    Participant

    What do people use to book they calls?

    I’m looking for one?

    January 17, 2016 at 3:47 pm #434564
    admin
    Keymaster

    Re: Service management software

    Hi

    We use Hatchgate and they will be at the WTA February meeting on the 26th February.

    Bryan

    January 17, 2016 at 4:22 pm #434565
    PaulG
    Participant

    Re: Service management software

    I’ve only ever used one, so I can’t really benchmark against anything else, but I found it absolutely awful, and I would strongly recommend avoiding it. It was called Servicemate Solutions.

    January 17, 2016 at 5:51 pm #434566
    Lawrence
    Participant

    Re: Service management software

    I use rapport ,find it does what we need

    January 17, 2016 at 6:21 pm #434567
    kentapplianceworld
    Participant

    Re: Service management software

    theres no way I’m using servicemate solutions!!!!!!!!!!

    Lawrence i have just tried to download rapport but it keeps failing

    January 17, 2016 at 6:26 pm #434568
    kwatt
    Keymaster

    Re: Service management software

    Yeah, we’re about to rebuild that site, it’s been needing doing.

    In the meantime if you email Sudeep on stalati@ukwhitegoods.co.uk he can sort it out for you.

    Nothing to lose from trying it as it’s free and works on any PC operating system.

    K.

    January 17, 2016 at 6:49 pm #434569
    kentapplianceworld
    Participant

    Re: Service management software

    will do

    January 27, 2016 at 3:04 pm #434570
    kwatt
    Keymaster

    Re: Service management software

    Sorry about that being offline. It’s now all largely back up and running bar some tidying to do, images and such….

    http://rapportsoftware.co.uk/

    K.

    February 10, 2016 at 6:46 pm #434571
    mk
    Participant

    Re: Service management software

    For service management software, you would do well to consider using Mercury Systems from Hatchgate Software. I have been using this software for many years, and it has been working extremely well for my business. We also use the integrated stock control system, and the mobile app for our engineers. New features are added constantly to the software. Paul the owner of Hatchgate will be attending the WTA conference on 26th Feb so you could always see the software then and ask any questions you have. From what I understand there will be quite a few other Hatchgate customers at the conference.

    Regards,

    Micheal, Partpoint Ltd.

    February 18, 2016 at 8:36 am #434572
    simon26r
    Participant

    Re: Service management software

    GOOGLE and WordPress because its FREE

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