Washing machine stopping mid cycle

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  • January 28, 2016 at 7:59 pm #87442
    prompt
    Participant

    Hi guys , im new here 🙂
    Im a recently qualified service technician but alot to learn.
    I have a call out on Monday to a customer who says his washing machine stops mid cycle …then when he starts the cycle again it will continue, confusing .
    If it just stopped mid cycle then I would suspect draining filling problem or heating element/ thermistor .
    The fact it completes a cycle when started second time is confusing me…..any ideas much appreciatted guys

    Thanks

    Sean

    January 28, 2016 at 9:12 pm #434843
    iadom
    Moderator

    Re: Washing machine stopping mid cycle

    If you are in the trade then please follow THIS link and apply for trade access. You will then soon learn that the first question to any post like yours is ‘what is the make and model number’ 😉

    January 28, 2016 at 11:20 pm #434844
    prompt
    Participant

    Re: Washing machine stopping mid cycle

    Hey thanks for the reply . Yep thats my next step , scan my certificate etc and send it in for trade acsess.

    Dont know make and model yet but guess I will monday. ,just thought id try the public forum on the off chance , but im learning already lol

    Thanks a million anyway and may be see you in the trade forum

    Seeya

    Sean

    January 29, 2016 at 9:28 am #434845
    iadom
    Moderator

    Re: Washing machine stopping mid cycle

    prompt wrote:

    Dont know make and model yet but guess I will monday. ,

    That is always my very first question to any customer, even before taking name and address, see you on the dark side. 🙂

    January 29, 2016 at 2:11 pm #434846
    timdowning
    Participant

    Re: Washing machine stopping mid cycle

    Don’t listen to a word the customers says, they make it up as they go along.
    (Unless of course they are answering the questions you are putting to them, that’s where the answers lie)

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