recall related hysteria

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  • March 19, 2016 at 2:11 pm #87908
    eastlmark
    Moderator

    Would laugh if it wasn’t so stupidly sad….
    Today’s Times. Consumer page. Customer with an AEG fridge, took shelf out to clean it, shelf broke, Oh My God, my 400 year old cottage might burn down as its obviously a faulty appliance, send me a new one now please John Lewis.

    Thankfully, aside from John Lewis supplying a set of new shelves, the customer has been told where to go.
    Just shows the hysteria around us though.

    March 19, 2016 at 4:21 pm #436386
    electrofix
    Moderator

    Re: recall related hysteria

    but has not the industry brought some of this on itself but ignoring build quality in search of the quick profit


    Dave

    March 19, 2016 at 5:33 pm #436387
    eastlmark
    Moderator

    Re: recall related hysteria

    electrofix wrote:but has not the industry brought some of this on itself but ignoring build quality in search of the quick profit


    Dave

    not sure of the relevance there Dave but think I get your point.
    In this case, the “industry” didn’t help by sending out an engineer to check the “electric current and earth” thus giving the customer the impression their could be a fault…
    I know what I would have told them had I been allowed to answer their call…. :clown:

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