Neff fridge/freezer (K8614X3GB) behaving erratically

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  • #88052
    yan_c
    Participant

    Hi, I have a problem with a Neff fridge/freezer (K8614X3GB) behaving erratically.

    About a year ago I was finding the internal light was staying on when the door was closed, so sounded like a faulty switch. Ended up removing the switch and still the light stayed on? Ended up removing the bulb and left it as it was. Scroll forward 12months and last week the fridge just stopped cooling so both compartments thawed.

    Ive now removed the fridge as its a built in unit. There is power but the compressor is not running. I loosened the control until (s/n#481318) on the inside of the main compartment to check it and on moving it the compressor started up! It then seemed to work fine for several hrs, getting the temps to -5deg/main compartment and -15deg/freezer, then it switched off. I decided to replace the controller unit, as I’d had the internal light issue before. Ive now done this and the fridge is still operating erratically and when moving the controller unit and harness, it seems to be just coincidence that the fridge it starts again. Also I re-installed the internal light and switch which works fine when the fridge is at room temp. As soon as the main compartment cools, the light just stays on as before, as if the light control is not just by the switch and is being controlled by smthg else that is affected by the cold.

    Could someone advise where the thermostat is as I presume there must be one for each compartment? The fauklt does sound like a contol/sensor issue as when teh compressor runs both compartments seem to get to the correct temps.

    Any advise would be most appreciated.

    Thanks

    #436856
    electrofix
    Moderator

    Re: Neff fridge/freezer (K8614X3GB) behaving erratically

    if you go here http://www.neff.co.uk/store/

    put your complete Enr in you get a complete parts list and diagrams

    Dave

    #436857
    yan_c
    Participant

    Re: Neff fridge/freezer (K8614X3GB) behaving erratically

    Hi, yes have done that already but it doesnt really help with diagnosing the problem.

    Any other ideas?

    Thanks

    #436858
    electrofix
    Moderator

    Re: Neff fridge/freezer (K8614X3GB) behaving erratically

    but it will list thermostats (thermistors) and may give you a general idea of position

    Dave

    #436859
    yan_c
    Participant

    Re: Neff fridge/freezer (K8614X3GB) behaving erratically

    Yes that would be too easy. Ive already checked that and its not listed and Ive also called Neff who couldnt help.

    I assume there must be two thermostats, one in the main compartment and maybe that one is in the control unit (which Ive just changed) and one in the freezer.

    Any other checks I could do?

    Thanks

    #436860
    yan_c
    Participant

    Re: Neff fridge/freezer (K8614X3GB) behaving erratically

    Hi, the symptoms have changed slightly now. Both fridge and freezer only occasionally are getting cold and it sounds like the compressor is trying to start every 2 to 3sec. Maybe a capacitor, but there are two of these so no sure which one? So maybe two unconnected problems as the light is still an issue if the fridge does cool down ie. it stays permanently on, but as soon as the fridge warms up it works fine?

    Any help would be most appreciated.

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